What to Do *Before* the Upcoming E-mail Migration
Upcoming E-mail Server Migration
We are planning to perform the, previously announced, upcoming e-mail migration of 2018, the first week of September. We are tentatively planning on, Tuesday, September 4th, 2018, with Wednesday as an alternate date. Please review the original announcement for important details.
The most important detail to be aware of is the Username format change. After the migration is complete (not before), you will need to update the Username setting in your e-mail software to use the new format. Previously, the Username, for e-mail, was the first part of your e-mail address, before the “@” sign. After the migration is complete, the Username specified in your e-mail settings must include “@widomaker.com” (without quote marks).
For example, in the past, if your e-mail address was example@widomaker.com, your Username was “example“. After the migration is complete, the Username would be “example@widomaker.com“.
[Updated] New E-mail Server Migration Schedule
We are working on a tentative schedule for the upcoming e-mail server migration.
We are planning to perform the migration sometime during the first week of, September, 2018. We are tentatively planning on, Tuesday, September 4th, 2018, with Wednesday as an alternate date. We will confirm the exact date and time, in the near future. Please stay tuned to Widomaker announcements by regularly visiting one, or more, of the following:
- Widomaker’s Members Home Page (http://home.widomaker.com)
- Widomaker’s Weblog/Blog (http://weblog.widomaker.com).
- Widomaker’s Facebook Page (https://www.facebook.com/widomakercom)
- Widomaker’s Twitter Feed (https://twitter.com/widomakercom)
[Resolved] Wilma E-mail Server Outage 8/11/2018
[Updates will be added to the bottom of this post]
On Saturday, August 11, 2018, one of Widomaker’s servers began suffering an outage. We have contacted the server provider to report the issue and are waiting on a response.
E-mail Pricing Changes to Take Effect on 8/1/2018
Regarding the recently announced E-mail Platform changes, we are making progress, and getting closer to migrating to a new and improved e-mail server. A specific date, for the migration, will be announced in the near future. You may want to review the original announcement to refresh your memory.
In preparation, the pricing changes, described in the original announcement, will go into effect on, August 1, 2018. The upcoming server changes and migration will occur on a later date, to be announced in the near future. The section of the original announcement regarding the price changes is reproduced, below, for your convenience.
Another Reminder About Phishing E-mail Messages
Reminder… Widomaker will never ask for your password, credit card, or other personal information via e-mail! Make sure to never provide that type of information in response to an unsolicited e-mail message.
New E-mail Platform Coming Soon & Wilma Server Retirement
Introduction
There are some upcoming changes related to @widomaker.com e-mail accounts, e-mail settings, and pricing for e-mail accounts.
A Reminder About Phishing E-mail Messages
Reminder… Widomaker will never ask for your password, credit card, or other personal information via e-mail! Make sure to never provide that type of information in response to an unsolicited e-mail message.
[Resolved] Partial Network Outage (RDU Datacenter)
As of 5:30pm, on Thursday, January 18th, 2018, one of Widomaker’s server providers has experienced an unexpected network outage at one of their datacenters. They are aware of the issue and are working to resolve the outage.
[Resolved 10am] Mail Server (Wilma) Down Friday 12/8/17
Beginning around 9:00am on, Friday, December 8, 2017, one of our servers (Wilma) experienced unplanned downtime. We have contacted the server provider to investigate. We are waiting for an update.
The affected server handles e-mail for customers with widomaker.com (or tni.net) e-mail addresses. Access to e-mail is temporarily unavailable. It also handles Widomaker’s web page, which is temporarily unavailable.
Hopefully the server provider will have the problem resolved, shortly. We apologize for the inconvenience. Updates will be posted here (http://weblog.widomaker.com), as well as Widomaker’s Facebook and Twitter pages.
[Update 9:22am] Our server provider has responded to our trouble report:
We’re currently aware of and investigating an issue that may be impacting your service. We expect to have the service restored soon.
[Update 9:45am] The network issue affecting the Wilma server appears to have been corrected. E-mail access and access to Widomaker’s web page appears to have been restored. We are still waiting for another update from our server provider to let us know if the issue is completely resolved.
[Update 10:00am] The server provider has confirmed the issue is resolved.
Maintenance/Downtime 9am-1pm 11/26/17
On Sunday, November 26, 2017, one of our server providers will conduct maintenance on the underlying equipment providing several of our servers. Between 9:00am and 1:00pm, those servers may be shutdown and some services may be unavailable as the maintenance is performed. The maintenance will only affect the following services:
- E-mail accounts with addresses that end in widomaker.com or tni.net
- Widomaker’s home page (www.widomaker.com) and members’ page (home.widomaker.com)
Web and e-mail hosting accounts with their own domain name will not be affected. DSL Internet service will not be affected.
