Widomaker Internet Services | 11860 Fishing Point Drive | Newport News, VA 23606 | 757-253-7621 | helpdesk@widomaker.com

Widomaker Weblog

Widomaker and Internet related news or information

      

[Resolved] DSL Outage in the First Colony/Route 5 Area of Williamsburg

October 12 2020: Beginning about 12:30 PM ET, on Monday, October 12th, 2020, DSL customers, in the area of First Colony, and areas near Route 5, close to Jamestown, in Williamsburg, were unable to connect to DSL. The telephone company has confirmed there is an outage, in that area, that is affecting DSL service. The most recent update suggests they are still investigating the cause…

10/12/2020 16:57 EDT NEED TECH TO INVESTIGATE TCP AND ABCU CARD IN ALARM 1 Alarm On 1 OC3 Facility SHDSL

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Office Closed or Reduced Hours on Mon. Sept. 21st, Wed. Sept. 23rd, Mon. Sept. 28th, & Tue. Sept 29th, 2020

Our office will be closed on, Monday, September 21st, 2020.

On Wednesday, September 23rd, 2020, our office hours will be reduced. Our office will be closed between 1:00 PM and 4:00 PM.

On the following Monday, September 28th, 2020, our office hours will be reduced. Our office will close at 3:30 PM.

On the following Tuesday, September 29th, 2020, our office will be closed.

All services will remain online and monitored.

Closed on Tue Aug 25 2020, Limited Hours the Rest of the Week

Our office will be closed on, Tuesday, August 25th, 2020. The remainder of the week, business hours will be limited, and subject to change.

If you need to reach us during this time, please send us an email, or leave us a detailed telephone message. A representative will reply to your message as soon as possible.

All services will remain online and monitored.

Plesk Hosting Server Certificate Renewal

The following announcement only affects customers who host their own domain name on our Plesk hosting server.

We have renewed our SSL/TLS security certificate for our Plesk hosting server. This renewed certificate will be used for connections to the Plesk server and the Plesk Control Panel. This includes FTPS and email connections (POP3, IMAP, SMTP). We will be enabling this renewed certificate early next week, which is the week beginning on, Monday, August 17, 2020.

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