7/11/2023 2:00 PM ET – There is a telephone company outage affecting some DSL customers in the Williamsburg, VA, area. Customers reported trouble starting shortly after 12:15 PM. The telephone company has not provided an ETR. We are waiting for further updates.
7/11/2023 4:00 PM ET – Affected customers have been able to reconnect since 3:34 PM ET. We are still waiting for an update from the telephone company. If you were affected by this outage and have not reconnected, please power off, and back on, your DSL modem. Contact our office if you are unable to reconnect.
7/12/2023 10:00 AM ET – The telephone company outage has cleared.
We have received notification from our email server provider of upcoming maintenance. This may affect customers with widomaker.com (or tni.net) email addresses, as well as customers, with their own custom domain names, using our Enhanced Email hosting services. This maintenance will NOT affect customers with email hosted on our Plesk hosting servers.
On Monday, June 26, 2023, from 12:30 p.m. – 3:30 p.m. EDT, we will be performing service migration work and […] improvements. We are expecting 5 to 15 minutes of downtime during the migration as we need to restart our services. Requests made during this downtime window will fail, and you’ll want to reattempt them once services are restored. We do not expect any other service impacts or downtime.
May 24-26 2023 – Two recent issues caused brief or intermittent disruptions to websites hosted on our Plesk hosting servers. Workarounds were implemented and service was restored. Details follow…
OpenSRS’s Status Page – Planned Maintenance – Hosted Email (Cluster B).
OpenSRS’s Status Page – Planned maintenance – Hosted Email (Both Clusters).
9/30/2022 1:40 PM ET – As of approximately 1:40 PM ET, on Sept. 30, 2022, the telephone company acknowledged there is one, or more, outage(s) affecting some DSL customers in the Williamsburg, VA, area. Some customers reported trouble starting shortly after 11:00 AM.
The telephone company has not provided an ETR. We are waiting for further updates.
As of approximately 3:30 PM ET, on Sept. 15, 2022, some DSL customers in the Stonehouse/Croaker area of Williamsburg began reporting intermittent service interruptions. If your DSL service is affected by this issue, be sure to let us know by calling our office, and providing the status of the lights on your DSL modem. Since there was a recent telephone company outage in the same area, we assume this is related. We have opened trouble tickets to report the issue to the telephone company and are waiting for updates. Updates, as available, may be found below…
Beginning on 8/26/2022 there has been a telephone company outage, affecting DSL customers, in the Stonehouse and Croaker areas of Williamsburg. Affected customers have had intermittent service during the outage. The telephone company is aware and working on repairs. Additional updates, as available, may be found below…
August 26 2022, 6:00 PM – Our email server provider has notified us of an issue that may affect customers using widomaker.com (or tni.net) email addresses, and customer’s using the Hosted Email Pro Enhanced Email service. This issue does not affect customers hosted on the Plesk hosting server. Click the button below for updates.
August 26 2022, 7:00 PM – Issue resolved.
August 14 2022, 4:50 PM – Our email server provider has notified us of an issue that may affect customers using widomaker.com (or tni.net) email addresses, and customer’s using the Hosted Email Pro Enhanced Email service. This issue does not affect customers hosted on the Plesk hosting server.
August 14 2022, 5:20 PM – This issue is resolved.