Maintenance
[Updated 3/22/2023] Email Server Maintenance and Related Anomlies
3/22/2023 – Update – Our email server provider has provided the following update…
As of March 22, 2023, Cluster B of our email service has been successfully moved to a faster and more reliable, modern infrastructure. […..] All log-in issues, or failures to register changes or deletions are now resolved or queued to be resolved. Any actions you or your users take moving forward should complete as expected.
3/15/2023 – Update – Our email server provider has provided the following update…
For 99% of our users the migration has been completed and you should expect a return to normal operating.
That means most everyone’s email should be back to working normally, already, or within a short period of time.
If you are still having trouble or notice missing emails, duplicate emails, or emails that were deleted but came back, please contact us and provide the email addresses affected, along with a description of the issue, so we can have our provider investigate.
Planned Maintenance – Email – Jan. 26, 2023, 12:00 AM EST
OpenSRS’s Status Page – Planned Maintenance – Hosted Email (Cluster B).
Source: OpenSRS Status – Planned Maintenance – Hosted Email (Cluster B)
Planned maintenance – Email – Jan. 17, 2023, 10:00 PM EST
OpenSRS’s Status Page – Planned maintenance – Hosted Email (Both Clusters).
Source: OpenSRS Status – Planned maintenance – Hosted Email (Both Clusters)
MariaDB (MySQL) Upgrade, and Note on Supported PHP Versions, on our Plesk Hosting Servers
If you have a domain name hosted on one of our Plesk web hosting servers, please direct your web designer, webmaster, or I.T. Support, to this post.
This post covers two website hosting related items, the upcoming MariaDB (MySQL) database software upgrade, and a reminder about currently supported PHP versions.
Upcoming Scheduled Email Maintenance 7/9/2020
Our email server provider has notified us of an upcoming maintenance window starting at 12:00 AM EDT, on July 9th, 2020, with an estimated duration of six (6) hours…
Please be informed that we will be performing a code deployment to improve stability and rebalancing in Cluster A & B. During the time of the maintenance period, you may experience minor service interruption for a short period of time.
This may affect widomaker.com email accounts, as well as Hosted Email Pro Enhanced Email accounts. Details may be found by clicking the buttons/links, below…
Upcoming Scheduled Email Maintenance 6/11/2020
Our email server provider has notified us of an upcoming maintenance window starting at 9:00 PM EDT, on June 11th, 2020, with an estimated duration of two (2) hours…
Recently we have been having IMAP issues in Cluster B due to high CPU usage, we will be balancing the IMAP nodes across the cluster. There will be some expected downtime for some users during this time.
This may affect widomaker.com email accounts, as well as Hosted Email Pro Enhanced Email accounts. Details may be found by clicking the button/link, below…
Upcoming Email Maintenance 4/1/2020 9:00 PM
Our mail server provider has scheduled maintenance for, 9:00 PM, Tuesday, Eastern Time (ET).
Email users may be impacted when accessing mail via IMAP or Webmail.
During the maintenance window, impacted users can attempt reconnecting to the hosted email service to continue services.
This maintenance only has the potential to affect customers with widomaker.com, or tni.net, email addresses, or business customers using Hosted Email Pro – Enhanced Email. Plesk Standard Email is not affected.
Updates may be found by clicking the link/button, below…
Upcoming Email Maintenance (Feb 8 2020)
Our mail server provider has scheduled maintenance for, Saturday, February 8, 2020, 12:00 AM – 1:00 AM EST.
Users may experience intermittent outages and/or delays during that time.
Email Planned Maintenance
We have received notice of some upcoming planned maintenance periods on our email platform. This will affect email customers using our Personal Email service, with widomaker.com (or tni.net) addresses, as well as any customers who use our Hosted SMB E-mail or Enhanced Email services. Customers who use our Standard Email service, which is hosted and managed on our Plesk hosting servers, are not affected.
Users may notice brief email interruptions, or blips, during the maintenance windows. The maintenance windows are listed, below…
Tue, Jan 21, 12:00 AM – 03:00 AM ET
Wed, Jan 22, 12:00 AM – 03:00 AM ET
Upcoming Emergency Maintenance Periods (E-mail Server)
This announcement applies to customers with widomaker.com (or tni.net) e-mail accounts. Additionally, it applies to customers who use our Hosted SMB Enhanced Email service with their own domain name. This does not apply to customers using their own domain name with the Standard Email managed with the Plesk Control Panel.
We received the following notices from our email server provider regarding two upcoming emergency server maintenance periods:
