Widomaker Internet Services | 11860 Fishing Point Drive | Newport News, VA 23606 | 757-253-7621 | helpdesk@widomaker.com
Widomaker and Internet related news or information
Advertisement

E-mail

[Resolved] Issue with Domain Aliases for Email

AttentionOct 18, 2019 – 9:56 AM ET – There is currently an issue affecting customers with @widomaker.com e-mail accounts. In addition to @widomaker.com, e-mail users may also receive e-mail addressed to their account @widowmaker.com and @tni.net. Those domain aliases (widowmaker.com and tni.net) are not currently mapped to their original domains. As a result, users will experience the inability to receive emails at the address of an aliased domain until the issue is resolved. Our e-mail server provider is working on resolving the issue.

Updates on this issue may be found by clicking the button, below…

Cluster B – Domain Aliases

Oct 18, 2019 – 1:08 PM ET – Issue resolved.

[Resolved] E-mail Server Issue 8/6/2019

August 6, 2019: There is currently an issue that might affect a small number of e-mail users who use mail.widomaker.com as their POP or IMAP server. Affected users might experience delays in inbound mail delivery, or sluggishness using Webmail (webmail.widomaker.com). As a result, emergency maintenance has been scheduled for the evening of 8/6.

Continue reading

Webmail Platform Redesign

Update: September 5, 2019, marks the official launch of our new Webmail! With improved workflows and a clean, mobile-responsive interface, our new webmail makes it easier to send emails, manage contacts, and more.

Once the new Webmail launches, users will no longer have access to the old interface.

This announcement applies to customers who have a widomaker.com (or tni.net) e-mail address, and use Webmail.

Our e-mail server provider is updating our Webmail platform to provide you with a better e-mail experience. The new Webmail will improve the way you manage and send email, helping you get more done, whether you’re at your desk or on the go.

Continue reading

[Resolved] Inadvertent Mail Quota Warning Messages

Over the past several days some customers, with widomaker.com (or tni.net) e-mail accounts, reported receiving multiple unusual Mail Quota Warning e-mail messages, like the one, below. Additionally, the customers who received these messages were not close to reaching the maximum mailbox storage limit, which could generate a Quota Warning Message.

Continue reading

[Resolved] Webmail & Inbound Email Delivery

02/02/2019 9:07pm: Our e-mail server provider has posted a status update regarding an e-mail issue.

Investigating – We are currently experiencing intermittent issues with Cluster B on our Hosted Email platform. Users may experience issues logging in and using our Webmail interface, and with receiving email via external IMAP / POP connections. We will update you as soon as we have more information on the matter.
Feb 3, 2019 – 02:07 UTC

02/02/2019 10:36pm:

Resolved – Our Operations team has now resolved the intermittent issues we were having on Cluster B so full functionality and service has now been restored to the Webmail interface and inbound email delivery.
Feb 03, 2019 – 03:36 UTC

[Resolved] Mail Sending Issue 1:30PM 10/30/2018

Our e-mail server provider has posted a status update regarding a mail sending issue. They are currently working to resolve the issue…

Investigating – We are experiencing mail delivery issue at this time and are actively investigating the problem. We will post additional information as we receive it.
Oct 30, 17:45 UTC

Update 4:00PM:

Our team has resolved the issues affecting our spam filtering service in both Cluster A and B.
All services are now back on-line for both Clusters.
Oct 30, 2018 – 19:54 UTC

[Completed!] Current Status of the E-mail Migration of 2018

(Updates will be added to the bottom of this post)

We are still making progress, and getting closer to completing the previously announced e-mail migration.

We will use this weblog (blog) post, here, to communicate the status of the migration, as progress is made. Once the migration is complete, we will post that information, here, and rename the title of this post to indicate the migration is complete. The migration IS NOT complete until we have made that announcement, here. Do not make any changes to your e-mail settings until we have announced that the migration is complete.

Continue reading

Search Google
Search Amazon
* As an Amazon Associate we may earn from qualifying purchases.
Follow Us

Support the EFF!
Support the EFF
Please support the EFF. They fight for your digital rights, and the rights of smaller ISPs, like Widomaker.
Net Neutrality Alert
Red Alert for Net Neutrality
Welcome
This site was setup to help communicate with customers on Widomaker services and network outages/upgrades.
* Widomaker is a participant in the Amazon Services LLC Associates Program, and other similar affiliate advertising programs, designed to provide a means for sites to earn advertising fees by advertising and linking to online merchants.
Archives