Some customers may be experiencing incoming e-mail delays on 10/17/2017. Widomaker purchases spam filtering services, for widomaker.com (and tni.net) e-mail addresses, from a 3rd party spam filtering provider. All e-mail destined for a widomaker.com (or tni.net) address must pass through the spam filtering servers before it reaches Widomaker’s servers.
On 10/17/2017, this spam filtering provider informed us of an issue, with their spam filtering servers, that is causing incoming mail to be delayed, if it was sent to users with a widomaker.com (or tni.net) e-mail address. They are working to resolve the issue.
Update 3:40PM: It appears that the spam filtering provider took some steps, in an effort to resolve the issue, that, while well-intentioned, caused some pending messages to be rejected, and returned to the sender. In that case, the sender will need to resend any messages that were returned to them. The majority of the delayed messages, however, should be delivered within several hours. The underlying issues appear to have been resolved. Normal e-mail delivery, to and from the spam filtering servers, appears to have resumed.
Apparently there was significant file system corruption following the previous Unscheduled Emergency Maintenance for wilma.widomaker.com, Friday, March 18 2016, 8:00 PM EDT.
This issue only effects users with an e-mail address that ends with @widomaker.com (or @tni.net).
Due to a drive failure, one of our servers, wilma.widomaker.com, will be shutdown for approximately 15 to 25 minutes, starting around 8:00PM ET, today, March 18th, 2016. During that time, some services, provided by that server, will be unavailable.
One of our servers (wilma.widomaker.com) will be migrated to a new platform. This will require shutting down the server for a brief time…
As of 3:55PM ET, on 12/28/2013, Widomaker is performing emergency maintenance and repairs on one of our servers. While this maintenance is going on, some services may be occasionally unavailable.
The services that may be affected are…
- Incoming and outgoing mail service for widomaker.com e-mail accounts (mail.widomaker.com and smtp.widomaker.com).
- Widomaker’s web page (www.widomaker.com and home.widomaker.com)
We are working on repairs as quickly as possible and hope to have these services restored soon.
Updates may be found here on Widomaker’s weblog (http://weblog.widomaker.com).
Update 5:55PM: Services have been restored.
This week Widomaker will be upgrading the anti-spam systems for widomaker.com e-mail accounts. Please note that this will only affect customers who use an e-mail address that ends in “widomaker.com” (or an alternate form).
The new Widomaker.com Anti-Spam System provides more options, better accuracy, and increased speed of processing. The only difference that e-mail users should notice is less spam or junk e-mail in their mailbox.
The anti-spam filtering methods and system have been specifically designed to avoid false positives. However, if you notice that a legitimate message has been rejected as spam, please notify us so we can look into the issue.
Optionally, a personal anti-spam control panel is available and a periodic protection report can be e-mailed, in PDF format, to a customer’s widomaker.com e-mail address. Any customers interested in receiving this report should contact our office to enable that option. A very small monthly fee applies for this option.
The PDF report outlines a summary of the spam and viruses that the filtering service has protected your e-mail address from receiving.
To view the report, a PDF reader is required. You may already have a PDF reader installed on your computer. If not, there are several free PDF readers available.