Widomaker Internet Services | 11860 Fishing Point Drive | Newport News, VA 23606 | 757-253-7621 | helpdesk@widomaker.com
Widomaker and Internet related news or information

      

Announcements

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Office Closed or Reduced Hours on Mon. Sept. 21st, Wed. Sept. 23rd, Mon. Sept. 28th, & Tue. Sept 29th, 2020

Our office will be closed on, Monday, September 21st, 2020.

On Wednesday, September 23rd, 2020, our office hours will be reduced. Our office will be closed between 1:00 PM and 4:00 PM.

On the following Monday, September 28th, 2020, our office hours will be reduced. Our office will close at 3:30 PM.

On the following Tuesday, September 29th, 2020, our office will be closed.

All services will remain online and monitored.

Closed on Tue Aug 25 2020, Limited Hours the Rest of the Week

Our office will be closed on, Tuesday, August 25th, 2020. The remainder of the week, business hours will be limited, and subject to change.

If you need to reach us during this time, please send us an email, or leave us a detailed telephone message. A representative will reply to your message as soon as possible.

All services will remain online and monitored.

Plesk Hosting Server Certificate Renewal

The following announcement only affects customers who host their own domain name on our Plesk hosting server.

We have renewed our SSL/TLS security certificate for our Plesk hosting server. This renewed certificate will be used for connections to the Plesk server and the Plesk Control Panel. This includes FTPS and email connections (POP3, IMAP, SMTP). We will be enabling this renewed certificate early next week, which is the week beginning on, Monday, August 17, 2020.

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Upcoming Scheduled Email Maintenance 7/9/2020

Our email server provider has notified us of an upcoming maintenance window starting at 12:00 AM EDT, on July 9th, 2020, with an estimated duration of six (6) hours…

Please be informed that we will be performing a code deployment to improve stability and rebalancing in Cluster A & B. During the time of the maintenance period, you may experience minor service interruption for a short period of time.

This may affect widomaker.com email accounts, as well as Hosted Email Pro Enhanced Email accounts. Details may be found by clicking the buttons/links, below…

Cluster A & B Hostedemail Planned Maintenance

Cluster B Hostedemail Planned Maintenance

Netgear Router Vulnerabilities

Multiple Netgear router models contain vulnerabilities that a remote attacker can exploit to take control of an affected device. Widomaker does not provide Netgear routers with our service, however, many of our customers may have purchased one, themselves, to use with their Internet service. If you are using one of the affected Netgear models, you should update or replace the device, immediately. Please continue reading to determine if your Netgear router model is affected…

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[Resolved] Email Connection Issue 6/24/2020 4:00 PM

6/24/2020 4:00 PM – Our email server provider is experiencing an issue that may affect widomaker.com email accounts, as well as Hosted Email Pro Enhanced Email accounts. Plesk email accounts are NOT affected.

We are investigating an issue preventing some users on Cluster B from logging into Webmail. Our operations team has been engaged.

6/24/2020 7:55 PM – Our email server provider has resolved the issue.

Our team has implemented a fix to this issue and all email services should now be operational.

Details and updates may be found by clicking the links/buttons, below…

Cluster B – Webmail Login

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