Announcements
Thanksgiving 2019
Widomaker will be closed for Thanksgiving on, Thursday, November 28nd, and Friday, November 29rd, 2019. We wish everyone a very happy Thanksgiving and holiday weekend! We will be checking telephone messages, several times, during the day, on Friday. If you have a service related issue, please leave a detailed message.
New Anti-Spam Plugin for Plesk Hosted Mailboxes
This announcement is only intended for customers who have their own custom domain name hosted on one of our Plesk hosting servers.
Our Plesk hosting servers make use of the #1 Open Source anti-spam platform, Spamassassin. Next week we will be implementing an additional anti-spam plugin (Warden Anti-spam and Virus Protection), on our Plesk hosting servers, to enhance the existing Spamassassin system. If you have a domain and e-mail hosted on one of our Plesk hosting servers, you may notice a reduction in the amount of spam/junk e-mail you receive. Additionally, you may see some additional controls and options, regarding spam filtering, in the Plesk control panel.
As with all anti-spam systems, it may require some tweaking at the individual level, before it works optimally. If you notice that some messages are being flagged as spam, that shouldn’t be, please contact us so we can make appropriate adjustments to your individual settings.
Office Closed on Monday, November 4, 2019
Our office will be closed on Monday, November 4, 2019. All services will remain online and monitored.
[Resolved] Webmail Issue
10/25/2019 6:12 PM ET – The Operations team fixed the stylesheets (CSS) not being able to load for the Webmail interface. Webmail should be expected to render normally, now.
10/25/2019 4:35 PM ET – We have identified an issue where Widomaker e-mail users may experience an issue trying to load their Webmail. The page may not load properly. Updates will be made available at the link button, below, as soon as possible…
[Resolved] Issue with Domain Aliases for Email
Oct 18, 2019 – 1:08 PM ET – Issue resolved.
Oct 18, 2019 – 9:56 AM ET – There is currently an issue affecting customers with @widomaker.com e-mail accounts. In addition to @widomaker.com, e-mail users may also receive e-mail addressed to their account @widowmaker.com and @tni.net. Those domain aliases (widowmaker.com and tni.net) are not currently mapped to their original domains. As a result, users will experience the inability to receive emails at the address of an aliased domain until the issue is resolved. Our e-mail server provider is working on resolving the issue.
Updates on this issue may be found by clicking the button, below…
FBI Releases Article on Defending Against Phishing and Spearphishing Attacks
In recognition of National Cybersecurity Awareness Month (NCSAM), the Federal Bureau of Investigation (FBI) has released an article to raise awareness of phishing and spearphishing. The article provides guidance on recognizing and avoiding these types of attacks.
The Cybersecurity and Infrastructure Security Agency (CISA) encourages users to review the FBI article and CISA’s Tip on Avoiding Social Engineering and Phishing Attacks. For more information on NCSAM, see the NCSAM 2019 webpage and the NCSAM 2019 Toolkit. Users can report suspected attacks to their local FBI office or to the FBI’s Internet Crime Complaint Center at www.ic3.gov.
Small Business Cybersecurity Guide
The Australian Cyber Security Centre (ACSC) has released a cybersecurity guide for small businesses. The U.S. Cybersecurity and Infrastructure Security Agency (CISA) has redistributed the guide and encourages small business owners and administrators to review the guide, which provides checklists to help small businesses protect themselves against common cybersecurity incidents.
Would you like help completing the cybersecurity checklist for small businesses at the end of the guide? Contact Widomaker to set up a time we, or a local partner, can review the guide with you and determine how to implement the recommendations in your small business environment.
Click the button, below, to review the guide…
Office Closed on Monday, Sept 9, 2019
Our office will be closed on Monday, September 9, 2019. All services will remain online and monitored.
[Resolved] Office Phone Line Outage 9/3/2019
9/3/2019 2:00 pm – Due to a telephone company outage, in our area, the telephone lines at Widomaker’s office are not working. The telephone company estimates they will restore telephone service by 6:00 pm.
[Resolved] Email Server Inbound Delays 8/29/2019
August 29, 2019: We have been informed of an issue with our e-mail server provider that may cause inbound e-mail delays…
