Announcements
[Resolved] Web Hosting Outage Until Critical PHP Security Updates are Available
2026-10-21 11:15 PM ET – Plesk has provided updates that patch the vulnerable PHP versions. Those updates have now been installed. Hosted websites and services that use PHP are once again available.
2026-10-21 2:00 AM ET – On October 20, 2026, details of two critical remote code execution (RCE) vulnerabilities in PHP, leaked online before their coordinated disclosure and before patches were released. These vulnerabilities are identified by CVE-2026-109618 and CVE-2026-109619. Emergency patches, to the PHP software, are forthcoming.
A Remote Code Execution (RCE) vulnerability means that an attacker can take over an affected server.
PHP is used by many websites, and is required for websites that run WordPress and similar content management systems (CMS).
These vulnerabilities affect Widomaker’s Plesk server that provides website hosting to customers, as well as Widomaker’s own websites and weblog. Additionally, many website contact forms, including Widomaker’s own website contact forms, are PHP based and will be affected.
Due to the extreme severity of this vulnerability, and in order to avoid a full server compromise/breach, we plan to follow the advice of experts and isolate PHP, and the hosted websites that use it, from the Internet. This means that many of the websites we are hosting will go down until the PHP foundation and Plesk provide the necessary updates that will again allow running PHP, publicly on the Internet, safely. This could take several days. Some of Widomaker’s own websites will be affected.
Widomaker’s online ticketing system uses PHP, so that may not be available until updates are made available to us.
Furthermore, older versions of PHP (prior to version 8.2), that are no longer supported by the PHP foundation, may not receive a patch or update to fix the vulnerability. In that case, those web hosting customers who are using older unsupported versions may need to update their websites to use a supported version of PHP before their websites can go online again.
We apologize for the interruption in web hosting service, however, this critical vulnerability requires that we take these steps to protect our server and our customers’ data.
Updates, when available, may be found on our website (on an as available basis), our Facebook page, and our Status Page.
During this time, please try to avoid contacting us unless it is absolutely necessary and urgent, as we will be focusing our limited resources on following the progress of available updates and patches, and installing them once available. If you do need to reach us, email us using our helpdesk address found on our contact page.
[Completed] Email Maintenance Notice: Monday, September 28, 2026 @ 6:00 PM EDT
We have been notified that our email server provider will be performing maintenance during a 4-hour window scheduled for Monday, September 28, 2026, beginning at 6:00 PM EDT.
Email services (POP, IMAP, Webmail) will be unavailable between 6:15 PM and 8:15 PM EDT on Monday, September 28, 2026.
Email services will be intermittent for the remainder of the time. This may be experienced as failed login attempts, slow response times, and other unexpected behavior.
Please follow our email server provider’s status page for progress updates and additional information.
This scheduled maintenance will affect customers who have an @widomaker.com (or @tni.net) email address. Additionally, some business customers using Widomaker’s “Enhanced Email” service, with their own domain name, will also be affected. Customers whose email is hosted on our Plesk servers will NOT be affected.
Thank you for your patience while our provider performs maintenance aimed at improving the security, stability, and resiliency of their platform.
[Resolved] Email Login Issues on Saturday, April 4, 2026
On Saturday, April 4, 2026, we were notified, by our email server provider, that they were experiencing technical issues that affected customers’ ability to login, to check or send email (via Webmail, IMAP, or POP3). These issues may have affected customers who have an @widomaker.com (or @tni.net) email address. Additionally, some business customers using Widomaker’s “Enhanced Email” service, with their own domain name, may have been affected. Customers whose email is hosted on our Plesk servers were NOT affected. Affected customers may have been intermittently unable to log-on, to check or send email, for much of Saturday afternoon. The issues were resolved by Saturday evening. More details, updates, and potentially a future post-incident review, may be found at the below link to the status page of our email server provider…
Upcoming Holiday Hours – Nov. and Dec. 2025
Please find our upcoming holiday hours, through the end of 2025, below…
An Important Update About How to Contact Us
For over 30 years, Widomaker has been proud to offer exceptional live telephone support to our customers. Following the recent discontinuation of our DSL service, we were forced to make some changes, and are focusing our limited resources to ensure we can continue to provide stable, reliable hosting and email services. As part of this, we are updating our contact procedures to enable our small team to continue to support our customers as efficiently as possible with the resources available.
Brief Plesk Email Outage on Wednesday, Oct. 29, 2025
On the evening of Wednesday, October 29, 2025, there was a brief email outage, beginning shortly after 5:00 PM ET, for customers with their email hosted on our Plesk server(s). The outage was caused by a Plesk automatic update that required a reconfiguration of our Warden Antispam and Virus protection software. The issue was resolved shortly before 7:30 PM ET.
[Final Follow-up] Please Verify Your Migrated Email Settings on Plesk (Update 5)
This is a final follow-up message for all customers regarding the completed Plesk server migration.
Our access to the old server will be permanently discontinued in approximately one week (around November 4, 2025). This is the final opportunity for us to retrieve any data or settings that may have been missed.
Important
We have confirmed a report, from one customer, that some email forwarding addresses and aliases were not transferred correctly during the migration. This appears to be a rare issue with the Plesk migration tool.
[Migration Complete] Plesk Server Migration is Complete (Update 4)
The migration to the new Plesk hosting server is complete.
If you haven’t read the previous announcements about this migration, please read them first.
Please take a few moments to check that all of your website and email data have transferred correctly. We will only have access to the old server for a limited time. If you find anything is missing, please contact us as soon as possible so we can attempt to retrieve it.
What You Should Do Now
[Final Sync Starting Shortly] Plesk Hosting Server Migration Beginning at 1PM Today/Monday (Update 3)
We will begin the “Final Sync” stage of our Plesk Hosting Server Migration shortly. It is scheduled to begin, today, on Monday, October 13, 2025, starting at 1:00 PM EDT.
If you haven’t read the previous announcements about this migration, please read them first.
[Final Sync] Plesk Hosting Server Migration Update 2 (Final Sync Scheduled for Oct 13, 2025)
We have now completed the initial sync and testing stages of the Plesk Hosting Server Migration. The final stage is now scheduled.
The “Final Sync” will begin on Monday, October 13, 2025, at 1:00 PM EDT.
If you haven’t read the previous announcements about this migration, please read them first.

