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Outage

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Email Connection Issue March 2, 2022

March 2 2022, 1:15 PM – Our email server provider has notified us of an issue that may affect customers using widomaker.com (or tni.net) email addresses, and customer’s using the Hosted Email Pro Enhanced Email service. This issue does not affect customers hosted on the Plesk hosting server.

March 2 2022, 2:30 PM – Issue resolved.

[Resolved] Email Login Issues 10/5/2021 4:30 PM

10/5/2021 4:30 PM: Our email server provider is investigating some email login issues that are causing some email users to experience login failures. This DOES NOT affect email accounts hosted on our Plesk server.

We are experiencing a degradation in service for Hosted Email customers on cluster B( Inbound/Outbound Mail, IMAP, POP). Our Engineering team has been engaged and they are currently investigating the issue.

More details and updates may be found by clicking the link/button, below…

Cluster B Login issues

10/5/2021 4:55 PM: The issue has been resolved.

All the services have recovered successfully and customers will be able to log in[…]

[Resolved] Email Login Issues 10/1/2021 3:15 PM

Beginning around, 3:15 PM, on October 1, 2021, some users may have trouble logging into email. Our server provider is investigating. This DOES NOT affect email accounts hosted on our Plesk server. More details may be found here…

Cluster B – Mailstore 21, 23, 25, 27, 29 Login issues

Update 4:10 PM: Our server provider has posted an update…

All the services have recovered successfully and customers will be able to log in[…]

[Resolved] DSL Outage in the First Colony/Route 5 Area of Williamsburg

October 12 2020: Beginning about 12:30 PM ET, on Monday, October 12th, 2020, DSL customers, in the area of First Colony, and areas near Route 5, close to Jamestown, in Williamsburg, were unable to connect to DSL. The telephone company has confirmed there is an outage, in that area, that is affecting DSL service. The most recent update suggests they are still investigating the cause…

10/12/2020 16:57 EDT NEED TECH TO INVESTIGATE TCP AND ABCU CARD IN ALARM 1 Alarm On 1 OC3 Facility SHDSL

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[Resolved] Email Connection Issue 6/24/2020 4:00 PM

6/24/2020 4:00 PM – Our email server provider is experiencing an issue that may affect widomaker.com email accounts, as well as Hosted Email Pro Enhanced Email accounts. Plesk email accounts are NOT affected.

We are investigating an issue preventing some users on Cluster B from logging into Webmail. Our operations team has been engaged.

6/24/2020 7:55 PM – Our email server provider has resolved the issue.

Our team has implemented a fix to this issue and all email services should now be operational.

Details and updates may be found by clicking the links/buttons, below…

Cluster B – Webmail Login

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