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Plesk

[Resolved] Web Hosting Outage Until Critical PHP Security Updates are Available

2026-10-21 11:15 PM ET – Plesk has provided updates that patch the vulnerable PHP versions. Those updates have now been installed. Hosted websites and services that use PHP are once again available.

2026-10-21 2:00 AM ET – On October 20, 2026, details of two critical remote code execution (RCE) vulnerabilities in PHP, leaked online before their coordinated disclosure and before patches were released. These vulnerabilities are identified by CVE-2026-109618 and CVE-2026-109619. Emergency patches, to the PHP software, are forthcoming.

A Remote Code Execution (RCE) vulnerability means that an attacker can take over an affected server.

PHP is used by many websites, and is required for websites that run WordPress and similar content management systems (CMS).

These vulnerabilities affect Widomaker’s Plesk server that provides website hosting to customers, as well as Widomaker’s own websites and weblog. Additionally, many website contact forms, including Widomaker’s own website contact forms, are PHP based and will be affected.

Due to the extreme severity of this vulnerability, and in order to avoid a full server compromise/breach, we plan to follow the advice of experts and isolate PHP, and the hosted websites that use it, from the Internet. This means that many of the websites we are hosting will go down until the PHP foundation and Plesk provide the necessary updates that will again allow running PHP, publicly on the Internet, safely. This could take several days. Some of Widomaker’s own websites will be affected.

Widomaker’s online ticketing system uses PHP, so that may not be available until updates are made available to us.

Furthermore, older versions of PHP (prior to version 8.2), that are no longer supported by the PHP foundation, may not receive a patch or update to fix the vulnerability. In that case, those web hosting customers who are using older unsupported versions may need to update their websites to use a supported version of PHP before their websites can go online again.

We apologize for the interruption in web hosting service, however, this critical vulnerability requires that we take these steps to protect our server and our customers’ data.

Updates, when available, may be found on our website (on an as available basis), our Facebook page, and our Status Page.

During this time, please try to avoid contacting us unless it is absolutely necessary and urgent, as we will be focusing our limited resources on following the progress of available updates and patches, and installing them once available. If you do need to reach us, email us using our helpdesk address found on our contact page.

Brief Plesk Email Outage on Wednesday, Oct. 29, 2025

On the evening of Wednesday, October 29, 2025, there was a brief email outage, beginning shortly after 5:00 PM ET, for customers with their email hosted on our Plesk server(s). The outage was caused by a Plesk automatic update that required a reconfiguration of our Warden Antispam and Virus protection software. The issue was resolved shortly before 7:30 PM ET.

[Final Follow-up] Please Verify Your Migrated Email Settings on Plesk (Update 5)

The following announcement is intended for customers who have their own custom domain name (ie. www.my-domain-name.com or email@my-domain-name.com) and we are providing website, e-mail, and/or DNS hosting, on our Plesk server(s), for that domain name. If you don’t have your own custom domain name, that we are hosting for you, this announcement doesn’t apply to you. If you do host a domain name with us, please continue reading.
Please pass this announcement along to any relevant parties, including your I.T. department, I.T. support company, and/or Webmaster (Web Page Designer).

This is a final follow-up message for all customers regarding the completed Plesk server migration.

Our access to the old server will be permanently discontinued in approximately one week (around November 4, 2025). This is the final opportunity for us to retrieve any data or settings that may have been missed.

Important

We have confirmed a report, from one customer, that some email forwarding addresses and aliases were not transferred correctly during the migration. This appears to be a rare issue with the Plesk migration tool.

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[Migration Complete] Plesk Server Migration is Complete (Update 4)

The migration to the new Plesk hosting server is complete.

If you haven’t read the previous announcements about this migration, please read them first.

Please take a few moments to check that all of your website and email data have transferred correctly. We will only have access to the old server for a limited time. If you find anything is missing, please contact us as soon as possible so we can attempt to retrieve it.

What You Should Do Now

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[Final Sync Starting Shortly] Plesk Hosting Server Migration Beginning at 1PM Today/Monday (Update 3)

We will begin the “Final Sync” stage of our Plesk Hosting Server Migration shortly. It is scheduled to begin, today, on Monday, October 13, 2025, starting at 1:00 PM EDT.

If you haven’t read the previous announcements about this migration, please read them first.

[Final Sync] Plesk Hosting Server Migration Update 2 (Final Sync Scheduled for Oct 13, 2025)

The following announcement is intended for customers who have their own custom domain name (ie. www.my-domain-name.com or email@my-domain-name.com) and we are providing website, e-mail, and/or DNS hosting, on our Plesk server(s), for that domain name. If you don’t have your own custom domain name, that we are hosting for you, this announcement doesn’t apply to you. If you do host a domain name with us, please continue reading.
Please pass this announcement along to any relevant parties, including your I.T. department, I.T. support company, and/or Webmaster (Web Page Designer).

We have now completed the initial sync and testing stages of the Plesk Hosting Server Migration. The final stage is now scheduled.

The “Final Sync” will begin on Monday, October 13, 2025, at 1:00 PM EDT.

If you haven’t read the previous announcements about this migration, please read them first.

Continue reading →

[Initial Sync & Testing] Plesk Hosting Server Migration Update 1

The following announcement is intended for customers who have their own custom domain name (ie. www.my-domain-name.com or email@my-domain-name.com) and we are providing website, e-mail, and/or DNS hosting, on our Plesk server(s), for that domain name. If you don’t have your own custom domain name, that we are hosting for you, this announcement doesn’t apply to you. If you do host a domain name with us, please continue reading.
Please pass this announcement along to any relevant parties, including your I.T. department, I.T. support company, and/or Webmaster (Web Page Designer).

If you haven’t read the previous announcements, please read them, first.

The Plesk Hosting Server Migration (2025) will be performed in three (3) stages (Initial Sync, Testing, and Final Sync).

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Plesk Hosting Server Migration Scheduled for October 2025

The following announcement is intended for customers who have their own custom domain name (ie. www.my-domain-name.com or email@my-domain-name.com) and we are providing website, e-mail, and/or DNS hosting, on our Plesk server(s), for that domain name. If you don’t have your own custom domain name, that we are hosting for you, this announcement doesn’t apply to you. If you do host a domain name with us, please continue reading.
Please pass this announcement along to any relevant parties, including your I.T. department, I.T. support company, and/or Webmaster (Web Page Designer).

Dear Widomaker Hosting Customers,

This is to inform you of a planned Plesk server migration scheduled to take place during the month of October, 2025. We are proactively upgrading our Plesk web and email hosting infrastructure to provide you with enhanced performance, security, and long-term stability.

Continue reading →

Design Beautiful Websites! A new self-service website builder is available for web hosting customers!

Sitejet BuilderA new website builder is now available to our web hosting customers. Easily create professional websites without coding or hiring a designer. Pick a template, customize it with our drag & drop editor, and click “publish” to go live. Sitejet Builder for Plesk lets you design your own website directly from your Plesk control panel. It has all the tools you need for website building, no coding required. Contact us with any questions.

    

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