Widomaker Internet Services | 11860 Fishing Point Drive | Newport News, VA 23606 | 757-253-7621 | helpdesk@widomaker.com
Widomaker and Internet related news or information

Email

1 2 3 7

Plesk Hosting Server Certificate Renewal (2022+)

The following announcement only affects customers who host their own domain name on our Plesk hosting server.

We have renewed our SSL/TLS security certificate for our Plesk hosting server (host.widomaker.com). This renewed certificate will be used for connections to the Plesk server and the Plesk Control Panel. This includes HTTPS, FTPS, and some email connections (POP3, IMAP, SMTP).

Continue reading

Email Connection Issue August 26 2022

August 26 2022, 6:00 PM – Our email server provider has notified us of an issue that may affect customers using widomaker.com (or tni.net) email addresses, and customer’s using the Hosted Email Pro Enhanced Email service. This issue does not affect customers hosted on the Plesk hosting server. Click the button below for updates.

August 26 2022, 7:00 PM – Issue resolved.

Email Connection Issue August 14 2022

August 14 2022, 4:50 PM – Our email server provider has notified us of an issue that may affect customers using widomaker.com (or tni.net) email addresses, and customer’s using the Hosted Email Pro Enhanced Email service. This issue does not affect customers hosted on the Plesk hosting server.

August 14 2022, 5:20 PM – This issue is resolved.

Email Connection Issue August 13 2022

August 13 2022, 6:00 PM – Our email server provider has notified us of an issue that may affect customers using widomaker.com (or tni.net) email addresses, and customer’s using the Hosted Email Pro Enhanced Email service. This issue does not affect customers hosted on the Plesk hosting server.

August 13 2022, 11:20 PM – This incident has been resolved.

Horde Webmail Changed to RoundCube Webmail on Plesk Hosting Servers

This post is only applicable to customers who have their domain’s email hosted on our Plesk hosting servers _AND_ (at least sometimes) access their email using the Horde webmail application. Note that most hosting customers use Outlook or Thunderbird to access their email, and do not regularly use webmail.

Continue reading

Email Connection Issue March 2, 2022

March 2 2022, 1:15 PM – Our email server provider has notified us of an issue that may affect customers using widomaker.com (or tni.net) email addresses, and customer’s using the Hosted Email Pro Enhanced Email service. This issue does not affect customers hosted on the Plesk hosting server.

March 2 2022, 2:30 PM – Issue resolved.

[Resolved] Email Login Issues 10/5/2021 4:30 PM

10/5/2021 4:30 PM: Our email server provider is investigating some email login issues that are causing some email users to experience login failures. This DOES NOT affect email accounts hosted on our Plesk server.

We are experiencing a degradation in service for Hosted Email customers on cluster B( Inbound/Outbound Mail, IMAP, POP). Our Engineering team has been engaged and they are currently investigating the issue.

More details and updates may be found by clicking the link/button, below…

Cluster B Login issues

10/5/2021 4:55 PM: The issue has been resolved.

All the services have recovered successfully and customers will be able to log in[…]

[Resolved] Email Login Issues 10/1/2021 3:15 PM

Beginning around, 3:15 PM, on October 1, 2021, some users may have trouble logging into email. Our server provider is investigating. This DOES NOT affect email accounts hosted on our Plesk server. More details may be found here…

Cluster B – Mailstore 21, 23, 25, 27, 29 Login issues

Update 4:10 PM: Our server provider has posted an update…

All the services have recovered successfully and customers will be able to log in[…]

1 2 3 7

      

Add this site to your Protopage

Search Google
Support the EFF!
Support the EFF
Please support the EFF. They fight for your digital rights, and the rights of smaller ISPs, like Widomaker.
Welcome
This site was setup to help communicate with customers on Widomaker services and network outages/upgrades.
Archives