Widomaker Internet Services | 11860 Fishing Point Drive | Newport News, VA 23606 | 757-253-7621 | helpdesk@widomaker.com
Widomaker and Internet related news or information

Maintenance

Upcoming Emergency Maintenance Periods (E-mail Server)

This announcement applies to customers with widomaker.com (or tni.net) e-mail accounts. Additionally, it applies to customers who use our Hosted SMB Enhanced Email service with their own domain name. This does not apply to customers using their own domain name with the Standard Email managed with the Plesk Control Panel.

We received the following notices from our email server provider regarding two upcoming emergency server maintenance periods:

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Maintenance/Downtime 9am-1pm 11/26/17

On Sunday, November 26, 2017, one of our server providers will conduct maintenance on the underlying equipment providing several of our servers. Between 9:00am and 1:00pm, those servers may be shutdown and some services may be unavailable as the maintenance is performed. The maintenance will only affect the following services:

  • E-mail accounts with addresses that end in widomaker.com or tni.net
  • Widomaker’s home page (www.widomaker.com) and members’ page (home.widomaker.com)

Web and e-mail hosting accounts with their own domain name will not be affected. DSL Internet service will not be affected.

Plesk6 Hosting Server Issue

Early this morning the Plesk6 virtual hosting server appeared to be under heavy load & responding slowly. We opened a trouble ticket with our data center and server provider to investigate.

The Plesk6 server was up and running properly again before 10:00am.

Our provider believes the underlying cause is hardware related. They have scheduled a service window tonight (10/1/2014), and early tomorrow morning (10/2/2014), during off peak hours, to migrate the Plesk6 server to different hardware. The migration is scheduled to start after midnight, tonight.

The server will be unavailable during the migration to new hardware. Because of the large amount of data that needs to be transferred, the migration may take several hours.

    

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