Maintenance
[Completed] Email Maintenance Notice: Monday, September 28, 2026 @ 6:00 PM EDT
We have been notified that our email server provider will be performing maintenance during a 4-hour window scheduled for Monday, September 28, 2026, beginning at 6:00 PM EDT.
Email services (POP, IMAP, Webmail) will be unavailable between 6:15 PM and 8:15 PM EDT on Monday, September 28, 2026.
Email services will be intermittent for the remainder of the time. This may be experienced as failed login attempts, slow response times, and other unexpected behavior.
Please follow our email server provider’s status page for progress updates and additional information.
This scheduled maintenance will affect customers who have an @widomaker.com (or @tni.net) email address. Additionally, some business customers using Widomaker’s “Enhanced Email” service, with their own domain name, will also be affected. Customers whose email is hosted on our Plesk servers will NOT be affected.
Thank you for your patience while our provider performs maintenance aimed at improving the security, stability, and resiliency of their platform.
Email Server Maintenance on Monday, June 26, 2023
We have received notification from our email server provider of upcoming maintenance. This may affect customers with widomaker.com (or tni.net) email addresses, as well as customers, with their own custom domain names, using our Enhanced Email hosting services. This maintenance will NOT affect customers with email hosted on our Plesk hosting servers.
On Monday, June 26, 2023, from 12:30 p.m. – 3:30 p.m. EDT, we will be performing service migration work and […] improvements. We are expecting 5 to 15 minutes of downtime during the migration as we need to restart our services. Requests made during this downtime window will fail, and you’ll want to reattempt them once services are restored. We do not expect any other service impacts or downtime.
[Resolved] Email Server Maintenance and Related Anomalies
3/31/2023 – Update – Our email server provider has provided the following update…
… maintenance has been completed.
3/22/2023 – Update – Our email server provider has provided the following update…
As of March 22, 2023, Cluster B of our email service has been successfully moved to a faster and more reliable, modern infrastructure. […..] All log-in issues, or failures to register changes or deletions are now resolved or queued to be resolved. Any actions you or your users take moving forward should complete as expected.
3/15/2023 – Update – Our email server provider has provided the following update…
For 99% of our users the migration has been completed and you should expect a return to normal operating.
That means most everyone’s email should be back to working normally, already, or within a short period of time.
If you are still having trouble or notice missing emails, duplicate emails, or emails that were deleted but came back, please contact us and provide the email addresses affected, along with a description of the issue, so we can have our provider investigate.
Planned Maintenance – Email – Jan. 26, 2023, 12:00 AM EST
OpenSRS’s Status Page – Planned Maintenance – Hosted Email (Cluster B).
Source: OpenSRS Status – Planned Maintenance – Hosted Email (Cluster B)
Planned maintenance – Email – Jan. 17, 2023, 10:00 PM EST
OpenSRS’s Status Page – Planned maintenance – Hosted Email (Both Clusters).
Source: OpenSRS Status – Planned maintenance – Hosted Email (Both Clusters)
MariaDB (MySQL) Upgrade, and Note on Supported PHP Versions, on our Plesk Hosting Servers
If you have a domain name hosted on one of our Plesk web hosting servers, please direct your web designer, webmaster, or I.T. Support, to this post.
This post covers two website hosting related items, the upcoming MariaDB (MySQL) database software upgrade, and a reminder about currently supported PHP versions.
Upcoming Scheduled Email Maintenance 7/9/2020
Our email server provider has notified us of an upcoming maintenance window starting at 12:00 AM EDT, on July 9th, 2020, with an estimated duration of six (6) hours…
Please be informed that we will be performing a code deployment to improve stability and rebalancing in Cluster A & B. During the time of the maintenance period, you may experience minor service interruption for a short period of time.
This may affect widomaker.com email accounts, as well as Hosted Email Pro Enhanced Email accounts. Details may be found by clicking the buttons/links, below…
Upcoming Scheduled Email Maintenance 6/11/2020
Our email server provider has notified us of an upcoming maintenance window starting at 9:00 PM EDT, on June 11th, 2020, with an estimated duration of two (2) hours…
Recently we have been having IMAP issues in Cluster B due to high CPU usage, we will be balancing the IMAP nodes across the cluster. There will be some expected downtime for some users during this time.
This may affect widomaker.com email accounts, as well as Hosted Email Pro Enhanced Email accounts. Details may be found by clicking the button/link, below…
Upcoming Email Maintenance 4/1/2020 9:00 PM
Our mail server provider has scheduled maintenance for, 9:00 PM, Tuesday, Eastern Time (ET).
Email users may be impacted when accessing mail via IMAP or Webmail.
During the maintenance window, impacted users can attempt reconnecting to the hosted email service to continue services.
This maintenance only has the potential to affect customers with widomaker.com, or tni.net, email addresses, or business customers using Hosted Email Pro – Enhanced Email. Plesk Standard Email is not affected.
Updates may be found by clicking the link/button, below…
Upcoming Email Maintenance (Feb 8 2020)
Our mail server provider has scheduled maintenance for, Saturday, February 8, 2020, 12:00 AM – 1:00 AM EST.
Users may experience intermittent outages and/or delays during that time.
