Note: Updates will be posted to the top of this page, with the previous messages further down…
The server provider resolved the Plesk license issue on the afternoon of 12/24/2018. The Plesk Control Panel is available, again.
[Update 12:00am 12/8/2018]
The server provider has resolved the mySQL database issues. Websites that use a mySQL database are, again, working properly. There remains a Plesk Control Panel license issue which prevents logging into the Plesk Control Panel to make changes. We have a trouble ticket open for this issue and are waiting for a resolution. With the exception of the license issues, it appears all services on the Plesk6 hosting server are back up and running.
Widomaker will be closed for Thanksgiving on, Thursday, November 22nd, and Friday, November 23rd, 2018. We wish everyone a very happy Thanksgiving and holiday weekend! We will be checking telephone messages, several times, during the day, on Friday. If you have a service related issue, please leave a detailed message.
We will be
closed opening in the late afternoon on, Monday, November 19th, 2018.
We will be closed on, Monday, November 5th, 2018.
Our e-mail server provider has posted a status update regarding a mail sending issue. They are currently working to resolve the issue…
Investigating – We are experiencing mail delivery issue at this time and are actively investigating the problem. We will post additional information as we receive it.
Oct 30, 17:45 UTC
Our team has resolved the issues affecting our spam filtering service in both Cluster A and B.
All services are now back on-line for both Clusters.
Oct 30, 2018 – 19:54 UTC
Our office will open late on, Monday, October 15th, 2018. We will be opening shortly after 12:00pm (noon).
Storms that cause power outages or flooding have the potential to cause Verizon phone and DSL Internet outages. If your DSL Internet service is affected by the storm, please wait until power has been restored, THEN, if your DSL service is not working, perform these steps:
We will be closed on, Friday, October 5th, 2018.
9/26/2018 4:00pm – Due to a telephone company outage, in our area, the telephone lines at Widomaker’s office are not working. Until the telephone company resolves the telephone service outage, please contact us by e-mail, or by dialing a temporary alternate number of 757-369-9438.
9/27/2018 11:00am – The telephone lines have started working again.