We will be closed, for several hours, early this afternoon. If you need to reach us, during that time, please e-mail or leave a phone message, and we will get back to you once we reopen.
We hope that everyone has a happy and safe Christmas and New Year holiday. Please find our upcoming holiday hours, for the end of 2019, below…
Our office will be opening late on, Monday, Dec. 16th, 2019.
This announcement applies to customers with widomaker.com (or tni.net) e-mail accounts. Additionally, it applies to customers who use our Hosted SMB Enhanced Email service with their own domain name. This does not apply to customers using their own domain name with the Standard Email managed with the Plesk Control Panel.
We received the following notices from our email server provider regarding two upcoming emergency server maintenance periods:
We here at Widomaker are frequently asked which web browsers we like and use. We try to provide the best suggestions regarding Internet related services or software. Many of us have several web browsers installed on our desktops, laptops, and mobile devices, that we use for different tasks, or for testing purposes. So without further delay, here are the web browsers, starting with the newest, we like to use:
12/3/2019 11:40 AM ET – Our e-mail server provider is investigating login failures when using certain methods of accessing email. Users may be unable to login via Webmail and may experience login trouble or connection degradation via IMAP. All further updates, and notification of resolution, will be posted on the following Incident Report page (click the button below)…
12/3/2019 3:10 PM ET – All Webmail & IMAP email issues are now resolved and users should no longer receive any errors when logging in.
Widomaker will be closed for Thanksgiving on, Thursday, November 28nd, and Friday, November 29rd, 2019. We wish everyone a very happy Thanksgiving and holiday weekend! We will be checking telephone messages, several times, during the day, on Friday. If you have a service related issue, please leave a detailed message.
This announcement is only intended for customers who have their own custom domain name hosted on one of our Plesk hosting servers.
Our Plesk hosting servers make use of the #1 Open Source anti-spam platform, Spamassassin. Next week we will be implementing an additional anti-spam plugin (Warden Anti-spam and Virus Protection), on our Plesk hosting servers, to enhance the existing Spamassassin system. If you have a domain and e-mail hosted on one of our Plesk hosting servers, you may notice a reduction in the amount of spam/junk e-mail you receive. Additionally, you may see some additional controls and options, regarding spam filtering, in the Plesk control panel.
As with all anti-spam systems, it may require some tweaking at the individual level, before it works optimally. If you notice that some messages are being flagged as spam, that shouldn’t be, please contact us so we can make appropriate adjustments to your individual settings.
Our office will be closed on Monday, November 4, 2019. All services will remain online and monitored.
10/25/2019 6:12 PM ET – The Operations team fixed the stylesheets (CSS) not being able to load for the Webmail interface. Webmail should be expected to render normally, now.
10/25/2019 4:35 PM ET – We have identified an issue where Widomaker e-mail users may experience an issue trying to load their Webmail. The page may not load properly. Updates will be made available at the link button, below, as soon as possible…