Widomaker Internet Services | 11860 Fishing Point Drive | Newport News, VA 23606 | 757-253-7621 | helpdesk@widomaker.com

Widomaker Weblog

Widomaker and Internet related news or information

      

[Resolved] Email Trouble 3/9/2020

3/9/2020 3:37 PM – Our email server provider is investigating an issue where some users may experience trouble accessing their mailbox via Webmail, POP, and IMAP.

This issue only has the potential to affect customers with widomaker.com, or tni.net, email addresses, or business customers using Hosted Email Pro – Enhanced Email. Plesk Standard Email is not affected.

More information, and updates, may be found by clicking the button, below…

Cluster B webmail/pop/imap not working

3/9/2020 4:58 PM – This incident has been resolved.

[Resolved] Inbound Mail Delay & Intermittent Login Issues 2/17/2020

11:22 am – We are currently experiencing an issue with our Personal Email (@widomaker.com email addresses) and Hosted Email Pro server. Plesk Standard Email is not affected.

Client Impact: Inbound mail will be delayed. Some users may also face intermittent slowness to login to Webmail/IMAP/POP services.

Updates regarding this issue may be found by clicking the button, below…

Cluster B inbound mail delay

5:13 pm – The delays with inbound Email, as well as the intermittent slowness, have been resolved.

Increase in Emotet Malware Attacks via Email

Trojan HorseThis is just a quick note to remind customers to be vigilant when reading email.

In recent days there has been an increase in malware attacks by a family of malware, and cybercrime operation, known as Emotet. [1] The Cybersecurity and Infrastructure Security Agency (CISA) recently posted an update regarding Increased Emotet Malware Activity. [2]

Some main points, to be aware of, include…

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Email Planned Maintenance

maintenance photoWe have received notice of some upcoming planned maintenance periods on our email platform. This will affect email customers using our Personal Email service, with widomaker.com (or tni.net) addresses, as well as any customers who use our Hosted SMB E-mail or Enhanced Email services. Customers who use our Standard Email service, which is hosted and managed on our Plesk hosting servers, are not affected.

Users may notice brief email interruptions, or blips, during the maintenance windows. The maintenance windows are listed, below…

Tue, Jan 21, 12:00 AM – 03:00 AM ET
Wed, Jan 22, 12:00 AM – 03:00 AM ET

Upcoming Emergency Maintenance Periods (E-mail Server)

This announcement applies to customers with widomaker.com (or tni.net) e-mail accounts. Additionally, it applies to customers who use our Hosted SMB Enhanced Email service with their own domain name. This does not apply to customers using their own domain name with the Standard Email managed with the Plesk Control Panel.

We received the following notices from our email server provider regarding two upcoming emergency server maintenance periods:

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Web Browser Suggestions

We here at Widomaker are frequently asked which web browsers we like and use. We try to provide the best suggestions regarding Internet related services or software. Many of us have several web browsers installed on our desktops, laptops, and mobile devices, that we use for different tasks, or for testing purposes. So without further delay, here are the web browsers, starting with the newest, we like to use:

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Search Google

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This site was setup to help communicate with customers on Widomaker services and network outages/upgrades.

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