July 4th 2016
Our offices and phone support will be closed during Monday July 4th, 2015. We will resume our normal hours on July 5th. All systems will remain monitored during the holiday.
Have a safe and fun weekend 🙂
How to Pick a Proper Password (Video)
Picking good passwords, and not reusing them, is one of the most important steps to stay secure, online…
Memorial Day 2016
Widomaker’s phone support hours will be reduced for Memorial Day. On Monday, May 30, 2016, phone support hours will be from 8:30am to 12:30pm. The office will be closed.
Normal hours will resume on Tuesday, May 31st.
[Resolved] Unplanned E-mail & Server Downtime 5/4/16 – wilma.widomaker.com
At approximately 7:00PM ET, on May 4th 2016, one of Widomaker’s servers (wilma.widomaker.com) stopped responding. A ticket has been opened with the server provider and they are investigating. We hope they will resolve the issue quickly and restore service.
[Resolved] Unplanned Server Downtime 4/30/16 – wilma.widomaker.com
Shortly after noon, on Saturday, April 30th, 2016, one of Widomaker’s servers (wilma.widomaker.com) became unavailable. The server hosting provider has acknowledged an issue with the hypervisor running that server. The server hosting provider has opened a ticket and is working to resolve the problem.
Avoid Tech Support Scams
This is a reminder to avoid falling for Tech Support Scams.
Tech Support Scams, typically, involve someone cold calling a potential victim, saying they are with a trusted organization or company, such as Microsoft or Windows, and warning that the victim’s computer is malfunctioning or infected with a dangerous virus. Then the caller (scammer) offers to help by having the victim download software, or remotely connecting to the victim’s computer, to fix the problem.
Corrupt E-mail Issues, Friday, March 18 2016
Apparently there was significant file system corruption following the previous Unscheduled Emergency Maintenance for wilma.widomaker.com, Friday, March 18 2016, 8:00 PM EDT.
This issue only effects users with an e-mail address that ends with @widomaker.com (or @tni.net).
Unscheduled Emergency Maintenance for wilma.widomaker.com, Friday, March 18 2016, 8:00 PM EDT
Due to a drive failure, one of our servers, wilma.widomaker.com, will be shutdown for approximately 15 to 25 minutes, starting around 8:00PM ET, today, March 18th, 2016. During that time, some services, provided by that server, will be unavailable.
Maintenance Notice for wilma.widomaker.com, Saturday, March 12 2016, 7:00 – 12:00 EST
One of our servers (wilma.widomaker.com) will be migrated to a new platform. This will require shutting down the server for a brief time…
Holiday Hours 2015
Christmas
Thursday, December 24th: 8:30 am to 12:30 pm
Friday, December 25th: Closed
Normal Office / Phone Support hours resume on Saturday, December 26th.
New Year’s
Thursday, December 31st: 8:30 am to 12:30 pm
Friday, January 1st: Closed
Normal Phone Support hours resume on Saturday, January 2nd.
**Office visits are by appointment only. Please call ahead if you need to come in.
Support the EFF!
