Telephone Number Changes
There are a few changes that will be made to some of Widomaker’s telephone numbers during the next 30 days.
Widomaker’s main business number, 757-253-7621, will NOT be changing. Please continue to use, 757-253-7621, to reach us.
However, we have maintained several alternate numbers that will be depreciated, and may be discontinued/disconnected in the near future. Please make sure that you have our main business number, 757-253-7621, on file, in case you need to call our office.
Plesk6 Hosting Server Issue
Early this morning the Plesk6 virtual hosting server appeared to be under heavy load & responding slowly. We opened a trouble ticket with our data center and server provider to investigate.
The Plesk6 server was up and running properly again before 10:00am.
Our provider believes the underlying cause is hardware related. They have scheduled a service window tonight (10/1/2014), and early tomorrow morning (10/2/2014), during off peak hours, to migrate the Plesk6 server to different hardware. The migration is scheduled to start after midnight, tonight.
The server will be unavailable during the migration to new hardware. Because of the large amount of data that needs to be transferred, the migration may take several hours.
Change of Business Hours
Beginning on Monday, October 6, 2014, telephone sales and support hours will change to the following…
8:30am – 7:00pm, Monday – Friday*
10:00am – 12:00pm, Saturday*
Closed Sunday
*You may be prompted to leave a message, then an on-call representative will return your call during business hours.
Office visits will remain by appointment only.
A Reminder About E-mail and Phishing
Reminder… Widomaker will never ask for your password, credit card, or other personal information via email!
Visit the below links for more information…
September 1st, Labor Day
Our offices and phone support will be closed during Monday September 1st, 2014. We will resume normal hours on Tuesday September 2nd. All systems will remain monitored during the holiday.
Have a safe and fun weekend 🙂
July 4th 2014
Our offices and phone support will be closed during Friday July 4th, 2014. We will resume our new normal Saturday hours on July 5th. All systems will remain monitored during the holiday.
Have a safe and fun weekend 🙂
Change of Business Hours on Saturdays (10:00am – 12:00pm)
Beginning in July 2014, Saturday telephone sales and support hours will change. Widomaker’s Saturday hours will be 10:00am – 12:00pm.
[Resolved] Phone Company Outage Affecting DSL Customers beginning on 3/23
Reminder to Widomaker DSL Internet Subscribers
We have been informed that some Widomaker DSL subscribers have recently been contacted by Verizon and have been asked to switch their telephone service from the traditional telephone service (POTS) they have now to new fiber based service.
Switching your telephone service from traditional service to fiber based service will (among other things) prevent your Widomaker DSL service from working, and reduce the choices you have regarding Internet service providers.
We want to remind all Widomaker DSL subscribers that making ANY changes to their telephone service may cause a temporary, or permanent (depending on the type of change), interruption to their DSL Internet service.
If you are considering making any changes to your telephone service, we suggest that you contact us first to discuss it, so we can determine if it is likely to cause an interruption in your Widomaker DSL Internet service.
Windows XP Support Ending on April 8 2014 (EOL)
On April 8 2014, Windows XP, now 12 years old, will no longer be supported by Microsoft. Widomaker will also end support for Windows XP at the same time. Additionally, Outlook Express and Microsoft Outlook 2003 will no longer be supported (prior versions are already unsupported).
Support the EFF!
