Widomaker
New Hours Beginning 10-9-2017
Beginning on, Monday, October 9th, 2017, Widomaker’s telephone sales and support hours will change as follows:
- 10:00am – 6:00pm, Monday – Friday*
- Closed Saturday (On Saturdays, certain messages, left before noon, if they contain sufficient details, may be processed before the next business day, based on availability.)
- Closed Sunday
* During support hours, if a representative is not immediately available, you may be prompted to leave a message, so a representative, once available, may return your call. If you are prompted to leave a message, please do so.
* If you leave a message, be sure to leave details. Leaving a message that asks our support representative to “just call you back” makes it difficult for us to prioritize the call. If you leave enough detail in your message, we can often quickly send you an email to answer your question, which gets you a response much more quickly than waiting for a call back.
Cox Communications Internet Outage 7/18/2017
Widomaker’s services are all up and running, at the present time. However, some folks who use Cox Communications for their Internet connection, in Hampton Roads, may be experiencing an Internet outage affecting their ability to open websites or check e-mail.
Slow Internet? Watch Out for High Bandwidth Consuming Apps!
Has your Internet speed suddenly become unusually slow? Have you asked your Internet provider to test your connection, but found no connection issues? One of the apps, on one of your devices (computers, smartphones, tablets, etc.), may be consuming all of your available Internet upload or download bandwidth.
Advice for DSL Users with Windows 10 and Suddenly Slow Internet
(Updates added to the bottom of article)
DSL users may find that their Internet connection seems much slower once they have upgraded a computer to Windows 10, or purchased a new computer with Windows 10. This may be due to Windows 10 downloading updates or sharing updates using what Microsoft calls Windows Update Delivery Optimization.
Windows Vista Support Ends Today 4/11/2017
Microsoft ends support for Windows Vista, today, April 11, 2017. Please review the announcement from Microsoft, for more information…
Dial-up Issues 3/16/2017
There is, as of 3/16/2017, a known issue affecting some Dial-up Internet access users. This issue only affects Dial-up users. All other services, including Broadband DSL, are unaffected. Our dial-up carrier partner has provided the following update:
Plesk Web Server Partial Outage 3/15/2017
Some web hosting customers may have noticed their websites were unavailable the morning of, Wednesday, March 15th, 2017. Only database driven websites, such as those running WordPress, were affected. Standard HTML websites were unaffected.
Multiple Netgear Routers are Vulnerable (VU#582384)
According to US-CERT (part of the Department of Homeland Security), Netgear R6200, R6250, R6400, R6700, R6900, R7000, R7100LG, R7300, R7900, R8000, D6220, and D6400 routers, and possibly other models, are vulnerable to arbitrary command injection. If you use one of the vulnerable Netgear routers, we recommend that you apply an update provided by Netgear, or discontinue use and replace the vulnerable device.
[Resolved] Dial-up Issues (Updated 12/19/2016)
Note: The most recent updates on the issues, described below, will be added to the bottom of this post.
There is, as of 12/9/2016, a known issue affecting some Dial-up Internet access users. This issue only affects Dial-up users. All other services, including Broadband DSL, are unaffected. Our dial-up carrier partner has provided the following update:
D-Link routers contain buffer overflow vulnerability (VU#332115, CVE-2016-5681)
Several models of D-Link DIR routers contain a vulnerability that may be used to remotely compromise the device. If you use a D-Link DIR router, please review the US-CERT Vulnerability Note and D-Link public advisory to determine if your specific model is affected.
