Widomaker Internet Services | 11860 Fishing Point Drive | Newport News, VA 23606 | 757-253-7621 | helpdesk@widomaker.com
Widomaker and Internet related news or information

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Slow Internet? Watch Out for High Bandwidth Consuming Apps!

Has your Internet speed suddenly become unusually slow? Have you asked your Internet provider to test your connection, but found no connection issues? One of the apps, on one of your devices (computers, smartphones, tablets, etc.), may be consuming all of your available Internet upload or download bandwidth.

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Advice for DSL Users with Windows 10 and Suddenly Slow Internet

(Updates added to the bottom of article)

DSL users may find that their Internet connection seems much slower once they have upgraded a computer to Windows 10, or purchased a new computer with Windows 10. This may be due to Windows 10 downloading updates or sharing updates using what Microsoft calls Windows Update Delivery Optimization.

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Multiple Netgear Routers are Vulnerable (VU#582384)

According to US-CERT (part of the Department of Homeland Security), Netgear R6200, R6250, R6400, R6700, R6900, R7000, R7100LG, R7300, R7900, R8000, D6220, and D6400 routers, and possibly other models, are vulnerable to arbitrary command injection. If you use one of the vulnerable Netgear routers, we recommend that you apply an update provided by Netgear, or discontinue use and replace the vulnerable device.

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[Resolved] Dial-up Issues (Updated 12/19/2016)

Note: The most recent updates on the issues, described below, will be added to the bottom of this post.

There is, as of 12/9/2016, a known issue affecting some Dial-up Internet access users. This issue only affects Dial-up users. All other services, including Broadband DSL, are unaffected. Our dial-up carrier partner has provided the following update:

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[Partially Resolved] Office Telephone Outage

Widomaker’s business telephone lines are experiencing intermittent trouble. This is frequently preventing us from making or receiving calls, or it causes call quality to be so poor that effective communication is not possible. Our telephone provider is aware of the issue and will, hopefully, have it resolved soon.

If you need to reach us during this time and your call is not answered, or if communication is difficult due to the poor call quality, please e-mail us, or leave a voice mail message, which we will return, during business hours.

    

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