Widomaker Internet Services | 11860 Fishing Point Drive | Newport News, VA 23606 | 757-253-7621 | helpdesk@widomaker.com
Widomaker and Internet related news or information

webmail

Email Connection Issue August 14 2022

August 14 2022, 4:50 PM – Our email server provider has notified us of an issue that may affect customers using widomaker.com (or tni.net) email addresses, and customer’s using the Hosted Email Pro Enhanced Email service. This issue does not affect customers hosted on the Plesk hosting server.

August 14 2022, 5:20 PM – This issue is resolved.

Email Connection Issue August 13 2022

August 13 2022, 6:00 PM – Our email server provider has notified us of an issue that may affect customers using widomaker.com (or tni.net) email addresses, and customer’s using the Hosted Email Pro Enhanced Email service. This issue does not affect customers hosted on the Plesk hosting server.

August 13 2022, 11:20 PM – This incident has been resolved.

Horde Webmail Changed to RoundCube Webmail on Plesk Hosting Servers

This post is only applicable to customers who have their domain’s email hosted on our Plesk hosting servers _AND_ (at least sometimes) access their email using the Horde webmail application. Note that most hosting customers use Outlook or Thunderbird to access their email, and do not regularly use webmail.

Continue reading

[Resolved] Webmail & IMAP Login Failures

12/3/2019 11:40 AM ET – Our e-mail server provider is investigating login failures when using certain methods of accessing email. Users may be unable to login via Webmail and may experience login trouble or connection degradation via IMAP. All further updates, and notification of resolution, will be posted on the following Incident Report page (click the button below)…

Webmail & IMAP Login Failures – Cluster B

12/3/2019 3:10 PM ET – All Webmail & IMAP email issues are now resolved and users should no longer receive any errors when logging in.

[Resolved] Webmail Issue

10/25/2019 6:12 PM ET – The Operations team fixed the stylesheets (CSS) not being able to load for the Webmail interface. Webmail should be expected to render normally, now.

10/25/2019 4:35 PM ET – We have identified an issue where Widomaker e-mail users may experience an issue trying to load their Webmail. The page may not load properly. Updates will be made available at the link button, below, as soon as possible…

Cluster B Webmail Issue

Webmail Platform Redesign

Update: September 5, 2019, marks the official launch of our new Webmail! With improved workflows and a clean, mobile-responsive interface, our new webmail makes it easier to send emails, manage contacts, and more.

Once the new Webmail launches, users will no longer have access to the old interface.

This announcement applies to customers who have a widomaker.com (or tni.net) e-mail address, and use Webmail.

Our e-mail server provider is updating our Webmail platform to provide you with a better e-mail experience. The new Webmail will improve the way you manage and send email, helping you get more done, whether you’re at your desk or on the go.

Continue reading

    

Add this site to your Protopage

Search Google
Support the EFF!
Support the EFF
Please support the EFF. They fight for your digital rights, and the rights of smaller ISPs, like Widomaker.
Welcome
This site was setup to help communicate with customers on Widomaker services and network outages/upgrades.
Archives