Email Connection Issue August 26 2022
August 26 2022, 6:00 PM – Our email server provider has notified us of an issue that may affect customers using widomaker.com (or tni.net) email addresses, and customer’s using the Hosted Email Pro Enhanced Email service. This issue does not affect customers hosted on the Plesk hosting server. Click the button below for updates.
August 26 2022, 7:00 PM – Issue resolved.
Horde Webmail Changed to RoundCube Webmail on Plesk Hosting Servers
This post is only applicable to customers who have their domain’s email hosted on our Plesk hosting servers _AND_ (at least sometimes) access their email using the Horde webmail application. Note that most hosting customers use Outlook or Thunderbird to access their email, and do not regularly use webmail.
[Resolved] Email Login Issues 10/5/2021 4:30 PM
10/5/2021 4:30 PM: Our email server provider is investigating some email login issues that are causing some email users to experience login failures. This DOES NOT affect email accounts hosted on our Plesk server.
We are experiencing a degradation in service for Hosted Email customers on cluster B( Inbound/Outbound Mail, IMAP, POP). Our Engineering team has been engaged and they are currently investigating the issue.
More details and updates may be found by clicking the link/button, below…
10/5/2021 4:55 PM: The issue has been resolved.
All the services have recovered successfully and customers will be able to log in[…]
[Resolved] Email Login Issues 10/1/2021 3:15 PM
Beginning around, 3:15 PM, on October 1, 2021, some users may have trouble logging into email. Our server provider is investigating. This DOES NOT affect email accounts hosted on our Plesk server. More details may be found here…
Cluster B – Mailstore 21, 23, 25, 27, 29 Login issues
Update 4:10 PM: Our server provider has posted an update…
All the services have recovered successfully and customers will be able to log in[…]
[Resolved] Inbound Delivery Email Issue
12:30 PM, Nov. 30, 2020 – Our email server provider has notified us of a technical issue that may affect some customers with widomaker.com or tni.net email addresses, in addition to customers using Hosted Email Pro Enhanced Email…
Upgrade to Warden Anti-Spam Plugin for Plesk Hosted Mailboxes
This announcement is only intended for customers who have their own custom domain name hosted on one of our Plesk hosting servers.
Today, we will be upgrading the Warden Anti-Spam plugin, on our Plesk hosting servers, to the latest major version.
[Resolved] Intermittent Email Interruptions, Slow Loading, & Timeouts
11:00 AM – Our email server provider has notified us of a technical issue that may affect some customers with widomaker.com or tni.net email addresses, in addition to customers using Hosted Email Pro Enhanced Email…
[Resolved] Email Issue 9/28/2020
9/28/2020 2:15 PM – Our email server provider is currently investigating an issue that could affect some customers with widomaker.com or tni.net email addresses, in addition to customers using Hosted Email Pro Enhanced Email…
Two Factor Authentication is Available for Email
This is just a reminder that Two Factor Authentication (2FA) is available to protect widomaker.com personal email accounts, and Hosted Email Pro Enhanced Email accounts. Contact us if you need help enabling 2FA.
[Resolved] Multiple Email Issues 8/27 (IMAP/POP/Webmail)
Multiple email issues affected some customers, for certain time periods, on 8/27/2020. Continue reading for more details. This post will be organized chronologically from oldest to newest information…
