Outage
[Resolved 10am] Mail Server (Wilma) Down Friday 12/8/17
Beginning around 9:00am on, Friday, December 8, 2017, one of our servers (Wilma) experienced unplanned downtime. We have contacted the server provider to investigate. We are waiting for an update.
The affected server handles e-mail for customers with widomaker.com (or tni.net) e-mail addresses. Access to e-mail is temporarily unavailable. It also handles Widomaker’s web page, which is temporarily unavailable.
Hopefully the server provider will have the problem resolved, shortly. We apologize for the inconvenience. Updates will be posted here (http://weblog.widomaker.com), as well as Widomaker’s Facebook and Twitter pages.
[Update 9:22am] Our server provider has responded to our trouble report:
We’re currently aware of and investigating an issue that may be impacting your service. We expect to have the service restored soon.
[Update 9:45am] The network issue affecting the Wilma server appears to have been corrected. E-mail access and access to Widomaker’s web page appears to have been restored. We are still waiting for another update from our server provider to let us know if the issue is completely resolved.
[Update 10:00am] The server provider has confirmed the issue is resolved.
Maintenance/Downtime 9am-1pm 11/26/17
On Sunday, November 26, 2017, one of our server providers will conduct maintenance on the underlying equipment providing several of our servers. Between 9:00am and 1:00pm, those servers may be shutdown and some services may be unavailable as the maintenance is performed. The maintenance will only affect the following services:
- E-mail accounts with addresses that end in widomaker.com or tni.net
- Widomaker’s home page (www.widomaker.com) and members’ page (home.widomaker.com)
Web and e-mail hosting accounts with their own domain name will not be affected. DSL Internet service will not be affected.
Cox Communications Internet Outage 7/18/2017
Widomaker’s services are all up and running, at the present time. However, some folks who use Cox Communications for their Internet connection, in Hampton Roads, may be experiencing an Internet outage affecting their ability to open websites or check e-mail.
Dial-up Issues 3/16/2017
There is, as of 3/16/2017, a known issue affecting some Dial-up Internet access users. This issue only affects Dial-up users. All other services, including Broadband DSL, are unaffected. Our dial-up carrier partner has provided the following update:
Plesk Web Server Partial Outage 3/15/2017
Some web hosting customers may have noticed their websites were unavailable the morning of, Wednesday, March 15th, 2017. Only database driven websites, such as those running WordPress, were affected. Standard HTML websites were unaffected.
[Resolved] Dial-up Issues (Updated 12/19/2016)
Note: The most recent updates on the issues, described below, will be added to the bottom of this post.
There is, as of 12/9/2016, a known issue affecting some Dial-up Internet access users. This issue only affects Dial-up users. All other services, including Broadband DSL, are unaffected. Our dial-up carrier partner has provided the following update:
[Resolved] Unplanned E-mail & Server Downtime 5/4/16 – wilma.widomaker.com
At approximately 7:00PM ET, on May 4th 2016, one of Widomaker’s servers (wilma.widomaker.com) stopped responding. A ticket has been opened with the server provider and they are investigating. We hope they will resolve the issue quickly and restore service.
[Resolved] Unplanned Server Downtime 4/30/16 – wilma.widomaker.com
Shortly after noon, on Saturday, April 30th, 2016, one of Widomaker’s servers (wilma.widomaker.com) became unavailable. The server hosting provider has acknowledged an issue with the hypervisor running that server. The server hosting provider has opened a ticket and is working to resolve the problem.
Corrupt E-mail Issues, Friday, March 18 2016
Apparently there was significant file system corruption following the previous Unscheduled Emergency Maintenance for wilma.widomaker.com, Friday, March 18 2016, 8:00 PM EDT.
This issue only effects users with an e-mail address that ends with @widomaker.com (or @tni.net).
[Resolved] Partial DSL Outage on Friday July 10 2015 in Williamsburg
Friday July 10 2015
The telephone company has confirmed that, today (Friday, July 10th, 2015), there is an outage affecting a limited number of DSL Internet customers in the Williamsburg, VA, area.
