Widomaker Internet Services | 11860 Fishing Point Drive | Newport News, VA 23606 | 757-253-7621 | helpdesk@widomaker.com
Widomaker and Internet related news or information

Email

[Resolved] Inadvertent Mail Quota Warning Messages

Over the past several days some customers, with widomaker.com (or tni.net) e-mail accounts, reported receiving multiple unusual Mail Quota Warning e-mail messages, like the one, below. Additionally, the customers who received these messages were not close to reaching the maximum mailbox storage limit, which could generate a Quota Warning Message.

Continue reading

Plesk Hosting Server Migration Update 1

The following announcement is intended for customers who have their own custom domain name (ie. www.my-domain-name.com or email@my-domain-name.com) and we are providing website, e-mail, and/or DNS hosting for that domain name. If you don’t have your own custom domain name, that we are hosting for you, this announcement doesn’t apply to you. If you do host a domain name with us, please continue reading.
Please pass this announcement along to any relevant parties, including your I.T. department, I.T. support company, and/or Webmaster (Web Page Designer).

If you haven’t read the initial announcement, please read it here, first.

In preparation for the Upcoming Plesk Hosting Server Migration & Upgrade (March 2019), we would like to let you know about several important things related to the server migration…

Continue reading

Upcoming Plesk Hosting Server Migration & Upgrade (March 2019)

The following announcement is intended for customers who have their own custom domain name (ie. www.my-domain-name.com or email@my-domain-name.com) and we are providing website, e-mail, and/or DNS hosting for that domain name. If you don’t have your own custom domain name, that we are hosting for you, this announcement doesn’t apply to you. If you do host a domain name with us, please continue reading.
Please pass this announcement along to any relevant parties, including your I.T. department, I.T. support company, and/or Webmaster (Web Page Designer).

During the month of March (2019), we plan to migrate our Plesk web hosting servers to a new server provider on updated hardware. We will also be upgrading the server software, including the operating system, LAMP software (including PHP), and the Plesk Control Panel.

Continue reading

[Resolved] Webmail & Inbound Email Delivery

02/02/2019 9:07pm: Our e-mail server provider has posted a status update regarding an e-mail issue.

Investigating – We are currently experiencing intermittent issues with Cluster B on our Hosted Email platform. Users may experience issues logging in and using our Webmail interface, and with receiving email via external IMAP / POP connections. We will update you as soon as we have more information on the matter.
Feb 3, 2019 – 02:07 UTC

02/02/2019 10:36pm:

Resolved – Our Operations team has now resolved the intermittent issues we were having on Cluster B so full functionality and service has now been restored to the Webmail interface and inbound email delivery.
Feb 03, 2019 – 03:36 UTC

[Resolved] Mail Sending Issue 1:30PM 10/30/2018

Our e-mail server provider has posted a status update regarding a mail sending issue. They are currently working to resolve the issue…

Investigating – We are experiencing mail delivery issue at this time and are actively investigating the problem. We will post additional information as we receive it.
Oct 30, 17:45 UTC

Update 4:00PM:

Our team has resolved the issues affecting our spam filtering service in both Cluster A and B.
All services are now back on-line for both Clusters.
Oct 30, 2018 – 19:54 UTC

[Completed!] Current Status of the E-mail Migration of 2018

(Updates will be added to the bottom of this post)

We are still making progress, and getting closer to completing the previously announced e-mail migration.

We will use this weblog (blog) post, here, to communicate the status of the migration, as progress is made. Once the migration is complete, we will post that information, here, and rename the title of this post to indicate the migration is complete. The migration IS NOT complete until we have made that announcement, here. Do not make any changes to your e-mail settings until we have announced that the migration is complete.

Continue reading

What to Do *Before* the Upcoming E-mail Migration

Upcoming E-mail Server Migration

We are planning to perform the, previously announced, upcoming e-mail migration of 2018, the first week of September. We are tentatively planning on, Tuesday, September 4th, 2018, with Wednesday as an alternate date. Please review the original announcement for important details.

The most important detail to be aware of is the Username format change. After the migration is complete (not before), you will need to update the Username setting in your e-mail software to use the new format. Previously, the Username, for e-mail, was the first part of your e-mail address, before the “@” sign. After the migration is complete, the Username specified in your e-mail settings must include “@widomaker.com” (without quote marks).

For example, in the past, if your e-mail address was example@widomaker.com, your Username was “example“. After the migration is complete, the Username would be “example@widomaker.com“.

Continue reading

[Updated] New E-mail Server Migration Schedule

We are working on a tentative schedule for the upcoming e-mail server migration.

We are planning to perform the migration sometime during the first week of, September, 2018. We are tentatively planning on, Tuesday, September 4th, 2018, with Wednesday as an alternate date. We will confirm the exact date and time, in the near future. Please stay tuned to Widomaker announcements by regularly visiting one, or more, of the following:

    

Add this site to your Protopage

Search Google
Support the EFF!
Support the EFF
Please support the EFF. They fight for your digital rights, and the rights of smaller ISPs, like Widomaker.
Welcome
This site was setup to help communicate with customers on Widomaker services and network outages/upgrades.
Archives