Some DSL customers in the downtown Williamsburg, VA, area began to experience an outage starting around 4:12 PM today (Dec. 29, 2011). We have reported this outage to the phone company and are working with them to resolve the problem as soon as possible. At this time they have not provided an ETR (Estimated Time of Repair/Resolution). We will keep this page and our telephone system message updated with details and updates as we receive them. We apologize for any inconvenience.
Update 7:00 PM:
Customers reported being able to connect again around 6:00 PM. The outage appears to be resolved.