7/11/2023 2:00 PM ET – There is a telephone company outage affecting some DSL customers in the Williamsburg, VA, area. Customers reported trouble starting shortly after 12:15 PM. The telephone company has not provided an ETR. We are waiting for further updates.

7/11/2023 4:00 PM ET – Affected customers have been able to reconnect since 3:34 PM ET. We are still waiting for an update from the telephone company. If you were affected by this outage and have not reconnected, please power off, and back on, your DSL modem. Contact our office if you are unable to reconnect.

7/12/2023 10:00 AM ET – The telephone company outage has cleared.

9/30/2022 1:40 PM ET – As of approximately 1:40 PM ET, on Sept. 30, 2022, the telephone company acknowledged there is one, or more, outage(s) affecting some DSL customers in the Williamsburg, VA, area. Some customers reported trouble starting shortly after 11:00 AM. The telephone company has not provided an ETR. We are waiting for further updates.

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As of approximately 3:30 PM ET, on Sept. 15, 2022, some DSL customers in the Stonehouse/Croaker area of Williamsburg began reporting intermittent service interruptions. If your DSL service is affected by this issue, be sure to let us know by calling our office, and providing the status of the lights on your DSL modem. Since there was a recent telephone company outage in the same area, we assume this is related. We have opened trouble tickets to report the issue to the telephone company and are waiting for updates. Updates, as available, may be found below…

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Beginning on 8/26/2022 there has been a telephone company outage, affecting DSL customers, in the Stonehouse and Croaker areas of Williamsburg. Affected customers have had intermittent service during the outage. The telephone company is aware and working on repairs. Additional updates, as available, may be found below…

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