Widomaker Internet Services | 11860 Fishing Point Drive | Newport News, VA 23606 | 757-253-7621 | helpdesk@widomaker.com
Widomaker and Internet related news or information

Widomaker

[Resolved] DSL Outage in parts of Williamsburg, VA, on July 11, 2023

7/11/2023 2:00 PM ET – There is a telephone company outage affecting some DSL customers in the Williamsburg, VA, area. Customers reported trouble starting shortly after 12:15 PM. The telephone company has not provided an ETR. We are waiting for further updates.

7/11/2023 4:00 PM ET – Affected customers have been able to reconnect since 3:34 PM ET. We are still waiting for an update from the telephone company. If you were affected by this outage and have not reconnected, please power off, and back on, your DSL modem. Contact our office if you are unable to reconnect.

7/12/2023 10:00 AM ET – The telephone company outage has cleared.

Email Server Maintenance on Monday, June 26, 2023

We have received notification from our email server provider of upcoming maintenance. This may affect customers with widomaker.com (or tni.net) email addresses, as well as customers, with their own custom domain names, using our Enhanced Email hosting services. This maintenance will NOT affect customers with email hosted on our Plesk hosting servers.

On Monday, June 26, 2023, from 12:30 p.m. – 3:30 p.m. EDT, we will be performing service migration work and […] improvements. We are expecting 5 to 15 minutes of downtime during the migration as we need to restart our services. Requests made during this downtime window will fail, and you’ll want to reattempt them once services are restored. We do not expect any other service impacts or downtime.

    

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