Widomaker
Upcoming Holiday Hours – Nov. and Dec. 2025
Please find our upcoming holiday hours, through the end of 2025, below…
An Important Update to Our Support Channels
For over 30 years, Widomaker has been proud to offer exceptional live telephone support to our customers. Following the recent discontinuation of our DSL service, we were forced to make some changes, and are focusing our limited resources to ensure we can continue to provide stable, reliable hosting and email services. As part of this, we are updating our contact procedures to enable our small team to continue to support our customers as efficiently as possible with the resources available.
Brief Plesk Email Outage on Wednesday, Oct. 29, 2025
On the evening of Wednesday, October 29, 2025, there was a brief email outage, beginning shortly after 5:00 PM ET, for customers with their email hosted on our Plesk server(s). The outage was caused by a Plesk automatic update that required a reconfiguration of our Warden Antispam and Virus protection software. The issue was resolved shortly before 7:30 PM ET.
[Final Follow-up] Please Verify Your Migrated Email Settings on Plesk (Update 5)
This is a final follow-up message for all customers regarding the completed Plesk server migration.
Our access to the old server will be permanently discontinued in approximately one week (around November 4, 2025). This is the final opportunity for us to retrieve any data or settings that may have been missed.
Important
We have confirmed a report, from one customer, that some email forwarding addresses and aliases were not transferred correctly during the migration. This appears to be a rare issue with the Plesk migration tool.
[Migration Complete] Plesk Server Migration is Complete (Update 4)
The migration to the new Plesk hosting server is complete.
If you haven’t read the previous announcements about this migration, please read them first.
Please take a few moments to check that all of your website and email data have transferred correctly. We will only have access to the old server for a limited time. If you find anything is missing, please contact us as soon as possible so we can attempt to retrieve it.
What You Should Do Now
[Final Sync Starting Shortly] Plesk Hosting Server Migration Beginning at 1PM Today/Monday (Update 3)
We will begin the “Final Sync” stage of our Plesk Hosting Server Migration shortly. It is scheduled to begin, today, on Monday, October 13, 2025, starting at 1:00 PM EDT.
If you haven’t read the previous announcements about this migration, please read them first.
[Final Sync] Plesk Hosting Server Migration Update 2 (Final Sync Scheduled for Oct 13, 2025)
We have now completed the initial sync and testing stages of the Plesk Hosting Server Migration. The final stage is now scheduled.
The “Final Sync” will begin on Monday, October 13, 2025, at 1:00 PM EDT.
If you haven’t read the previous announcements about this migration, please read them first.
[Initial Sync & Testing] Plesk Hosting Server Migration Update 1
If you haven’t read the previous announcements, please read them, first.
The Plesk Hosting Server Migration (2025) will be performed in three (3) stages (Initial Sync, Testing, and Final Sync).
Plesk Hosting Server Migration Scheduled for October 2025
Dear Widomaker Hosting Customers,
This is to inform you of a planned Plesk server migration scheduled to take place during the month of October, 2025. We are proactively upgrading our Plesk web and email hosting infrastructure to provide you with enhanced performance, security, and long-term stability.
Updated Hours, New Terms and Privacy Policy, Upcoming Plesk Migration
These are a few announcements, for September and October of 2025, that we want our customers to be aware of…
- New Support Hours
- New Terms of Service & Privacy Policy
- Upcoming Plesk migration
