Widomaker Weblog

Widomaker and Internet related news or information

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DNS Server Migration

DNS-iconWidomaker will be migrating our DNS servers to a new DNS server provider, over the next several days. This should not have an effect on any customers. However, we are posting this notice in case of any unexpected side-effects.

If Widomaker provides DNS services for your domain name, please verify that DNS resolution is working properly over the next several days, and notify us, immediately, if you notice any issues. We will be checking telephone voice mail messages regularly, outside of office hours, over the next several days, in case any customers need to report DNS issues.

Customers that host their domain name’s DNS, website, or e-mail, with us, should verify that their website continues to open, and e-mail continues to work normally, over the next several days. If any DNS issues occur, contact our office immediately, and leave a detailed message, including your domain name’s exact spelling.

[Resolved] Mail Sending Issue 1:30PM 10/30/2018

Our e-mail server provider has posted a status update regarding a mail sending issue. They are currently working to resolve the issue…

Investigating – We are experiencing mail delivery issue at this time and are actively investigating the problem. We will post additional information as we receive it.
Oct 30, 17:45 UTC

Click the button, below, for updates on this incident…

Cluster A And B Mail Incident Report

Update 4:00PM:

Our team has resolved the issues affecting our spam filtering service in both Cluster A and B.
All services are now back on-line for both Clusters.
Oct 30, 2018 – 19:54 UTC

[Resolved] Office Phone Line Outage 9/26/2018

9/26/2018 4:00pm – Due to a telephone company outage, in our area, the telephone lines at Widomaker’s office are not working. Until the telephone company resolves the telephone service outage, please contact us by e-mail, or by dialing a temporary alternate number of 757-369-9438.

9/27/2018 11:00am – The telephone lines have started working again.

[Resolved] DSL Outage in Williamsburg Area on 9/24/2018

[Updates will be added to the bottom of this post]

9/24/2018 4:00 PM – Verizon has confirmed that there is an outage affecting some DSL customers in the, Williamsburg, VA, area. The outage appears to have started around 1:30PM ET on, Monday, September 24th, 2018. Verizon has not provided an ETR (Estimated Time of Resolution), at this time, and we are waiting for an update. We appreciate your patience.

9/25/2018 10:00 AM – Affected customers have been able to reconnect, beginning late last night, and early this morning. We’re still waiting for confirmation from Verizon that the outage has been cleared. Affected customers may have to power off, and back on, their modem and router equipment, in order to reconnect.

9/26/2018 – We haven’t received any official word from Verizon that the outage has cleared, but we are assuming it has, because all affected customers have been able to reconnect as of the morning of 9/25.

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