[Resolved] Partial DSL Outage on Friday July 10 2015 in Williamsburg
Friday July 10 2015
The telephone company has confirmed that, today (Friday, July 10th, 2015), there is an outage affecting a limited number of DSL Internet customers in the Williamsburg, VA, area.
[Resolved] DSL Outage on Wednesday July 8 2015 in Williamsburg
There appears to be a telephone company outage, that started around 3:00pm, on Wednesday, July 8th, 2015, affecting DSL Internet customers in the Williamsburg, VA, area.
July 4th 2015
Our offices and phone support will be closed during Saturday July 4th, 2015. We will resume our normal hours on July 6th. All systems will remain monitored during the holiday.
Have a safe and fun weekend 🙂
Support Hours, June 10th – 15th, 2015
Beginning on Wednesday, June 10, 2015, and lasting through Monday, June 15, 2015, telephone sales and support hours will be temporarily reduced.*
Wednesday June 10: 8:30am – 3:00pm
Thursday June 11: 8:30am – 3:00pm
Friday June 12: 8:30am – 3:00pm
Saturday June 13: 10:00am – 12:00pm
Sunday June 14: Closed
Monday June 15: 8:30am – 3:00pm
*You may be prompted to leave a message, then an on-call representative will return your call during business hours.
Office visits will remain by appointment only.
Normal hours will resume on Tuesday June 16th.
Memorial Day 2015
Widomaker’s office will be closed on Monday, May 25, 2015, for the Memorial Day holiday.
Normal hours will resume on Tuesday, May 26th.
WordPress 4.2.1 Security Release
Customers using WordPress on their hosted web sites should immediately update due to a critical security issue. See…
https://wordpress.org/news/2015/04/wordpress-4-2-1/
WordPress 4.2.1 is now available. This is a critical security release for all previous versions and we strongly encourage you to update your sites immediately.
A few hours ago, the WordPress team was made aware of a cross-site scripting vulnerability, which could enable commenters to compromise a site. The vulnerability was discovered by Jouko Pynnönen.
WordPress 4.2.1 has begun to roll out as an automatic background update, for sites that support those.
For more information, see the release notes or consult the list of changes.
Download WordPress 4.2.1 or venture over to Dashboard → Updates and simply click “Update Now”.
Upcoming Holiday Hours 2014
Thanksgiving
Thursday, November 27th: Closed
Friday, November 28th: 8:30 am to 12:30 pm
Normal Office / Phone Support hours resume on Saturday, November 29th.
Christmas
Wednesday, December 24th: 8:30 am to 12:30 pm
Thursday, December 25th: Closed
Normal Office / Phone Support hours resume on Friday, December 26th.
New Years
Wednesday, December 31st: 8:30 am to 12:30 pm
Thursday, January 1st: Closed
Normal Phone Support hours resume on Friday, January 2nd.
**Office visits are by appointment only. Please call ahead if you need to come in.
Scheduled Server Maintenance, Saturday and Sunday, 10/4/2014 – 10/5/2014
We have been informed by our data center, and server provider, that they will be performing maintenance on the nodes that several of our servers are using. This will require them to shut down several of our servers for a brief time.
Telephone Number Changes
There are a few changes that will be made to some of Widomaker’s telephone numbers during the next 30 days.
Widomaker’s main business number, 757-253-7621, will NOT be changing. Please continue to use, 757-253-7621, to reach us.
However, we have maintained several alternate numbers that will be depreciated, and may be discontinued/disconnected in the near future. Please make sure that you have our main business number, 757-253-7621, on file, in case you need to call our office.
Plesk6 Hosting Server Issue
Early this morning the Plesk6 virtual hosting server appeared to be under heavy load & responding slowly. We opened a trouble ticket with our data center and server provider to investigate.
The Plesk6 server was up and running properly again before 10:00am.
Our provider believes the underlying cause is hardware related. They have scheduled a service window tonight (10/1/2014), and early tomorrow morning (10/2/2014), during off peak hours, to migrate the Plesk6 server to different hardware. The migration is scheduled to start after midnight, tonight.
The server will be unavailable during the migration to new hardware. Because of the large amount of data that needs to be transferred, the migration may take several hours.
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