[Resolved 12/14/2018] DSL Outage in Powhatan Secondary Area of Williamsburg
Verizon has confirmed an outage in the area of Powhatan Secondary in, Williamsburg, Virginia. The outage began after power was restored to the area, following the snowy weather and power outages on, Sunday, December 9th, 2018. Verizon has stated they have no ETR (Estimated Time of Resolution), at this time. We are waiting for further updates. We appreciate your patience.
[Update 12/18/2018] We have received an update that Verizon cleared this outage at the end of the day on 12/14/2018. All outage tickets were closed on Verizon’s side. Affected customers have reconnected.
[Resolved] Web Hosting Server Downtime (ServInt to Leaseweb Migration)
Note: Updates will be posted to the top of this page, with the previous messages further down…
[Update 12/26/2018]
The server provider resolved the Plesk license issue on the afternoon of 12/24/2018. The Plesk Control Panel is available, again.
[Update 12:00am 12/8/2018]
The server provider has resolved the mySQL database issues. Websites that use a mySQL database are, again, working properly. There remains a Plesk Control Panel license issue which prevents logging into the Plesk Control Panel to make changes. We have a trouble ticket open for this issue and are waiting for a resolution. With the exception of the license issues, it appears all services on the Plesk6 hosting server are back up and running.
Thanksgiving 2018
Widomaker will be closed for Thanksgiving on, Thursday, November 22nd, and Friday, November 23rd, 2018. We wish everyone a very happy Thanksgiving and holiday weekend! We will be checking telephone messages, several times, during the day, on Friday. If you have a service related issue, please leave a detailed message.
DNS Server Migration
Widomaker will be migrating our DNS servers to a new DNS server provider, over the next several days. This should not have an effect on any customers. However, we are posting this notice in case of any unexpected side-effects.
Opening Late on, Monday, November 19th, 2018
We will be closed opening in the late afternoon on, Monday, November 19th, 2018.
Closed on, Monday, November 5th, 2018
We will be closed on, Monday, November 5th, 2018.
[Resolved] Mail Sending Issue 1:30PM 10/30/2018
Our e-mail server provider has posted a status update regarding a mail sending issue. They are currently working to resolve the issue…
Investigating – We are experiencing mail delivery issue at this time and are actively investigating the problem. We will post additional information as we receive it.
Oct 30, 17:45 UTC
Update 4:00PM:
Our team has resolved the issues affecting our spam filtering service in both Cluster A and B.
All services are now back on-line for both Clusters.
Oct 30, 2018 – 19:54 UTC
Opening Late on Monday, October 15th, 2018
Our office will open late on, Monday, October 15th, 2018. We will be opening shortly after 12:00pm (noon).
Hurricane Michael Info
DSL Outages
Storms that cause power outages or flooding have the potential to cause Verizon phone and DSL Internet outages. If your DSL Internet service is affected by the storm, please wait until power has been restored, THEN, if your DSL service is not working, perform these steps:
Closed on Friday, October 5th, 2018
We will be closed on, Friday, October 5th, 2018.
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