Phone Lines 8/9/17
Due to a telephone company outage, our office phone lines are currently down. As a result, you may not be able to reach our office by telephone. Until this is resolved, please e-mail support any inquiries.
Update 11:30am: The telephone company has estimated repairs will not be completed until after 1:00pm.
Update 12:00pm: Phone service has been restored.
Cox Communications Internet Outage 7/18/2017
Widomaker’s services are all up and running, at the present time. However, some folks who use Cox Communications for their Internet connection, in Hampton Roads, may be experiencing an Internet outage affecting their ability to open websites or check e-mail.
July 4th 2017
Our offices and phone support will be closed on, Tuesday, July 4th, 2017. We will resume our normal hours on July 5th. All systems will remain monitored during the holiday.
Have a safe and fun weekend 🙂
Memorial Day 2017
Widomaker’s phone support and office will be closed for Memorial Day, Monday May 29, 2017.
Normal hours will resume on Tuesday, May 30th.
Slow Internet? Watch Out for High Bandwidth Consuming Apps!
Has your Internet speed suddenly become unusually slow? Have you asked your Internet provider to test your connection, but found no connection issues? One of the apps, on one of your devices (computers, smartphones, tablets, etc.), may be consuming all of your available Internet upload or download bandwidth.
Advice for DSL Users with Windows 10 and Suddenly Slow Internet
(Updates added to the bottom of article)
DSL users may find that their Internet connection seems much slower once they have upgraded a computer to Windows 10, or purchased a new computer with Windows 10. This may be due to Windows 10 downloading updates or sharing updates using what Microsoft calls Windows Update Delivery Optimization.
Windows Vista Support Ends Today 4/11/2017
Microsoft ends support for Windows Vista, today, April 11, 2017. Please review the announcement from Microsoft, for more information…
Dial-up Issues 3/16/2017
There is, as of 3/16/2017, a known issue affecting some Dial-up Internet access users. This issue only affects Dial-up users. All other services, including Broadband DSL, are unaffected. Our dial-up carrier partner has provided the following update:
Plesk Web Server Partial Outage 3/15/2017
Some web hosting customers may have noticed their websites were unavailable the morning of, Wednesday, March 15th, 2017. Only database driven websites, such as those running WordPress, were affected. Standard HTML websites were unaffected.
Multiple Netgear Routers are Vulnerable (VU#582384)
According to US-CERT (part of the Department of Homeland Security), Netgear R6200, R6250, R6400, R6700, R6900, R7000, R7100LG, R7300, R7900, R8000, D6220, and D6400 routers, and possibly other models, are vulnerable to arbitrary command injection. If you use one of the vulnerable Netgear routers, we recommend that you apply an update provided by Netgear, or discontinue use and replace the vulnerable device.
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