[Final Follow-up] Please Verify Your Migrated Email Settings on Plesk (Update 5)

This is a final follow-up message for all customers regarding the completed Plesk server migration.

Our access to the old server will be permanently discontinued in approximately one week (around November 4, 2025). This is the final opportunity for us to retrieve any data or settings that may have been missed.

Important

We have confirmed a report, from one customer, that some email forwarding addresses and aliases were not transferred correctly during the migration. This appears to be a rare issue with the Plesk migration tool.

We strongly urge ALL customers to please log in to Plesk and manually check the settings for each of your email accounts.

Please verify that all your desired:

• Email Forwarding addresses
• Email Aliases

…are present and correct on the new server.

If you find any settings or data missing (from your email configuration or your website), please contact us immediately so we can attempt to retrieve it from the old server before it is permanently decommissioned.

As a final reminder, please also make sure you have tested your website’s functions (like contact forms) to ensure everything is working as expected.

All announcements related to the migration are available in the Plesk Migration 2025 section of our weblog.

Best Regards,
Bob