[Resolved] DSL Outage in the First Colony/Route 5 Area of Williamsburg

October 12 2020: Beginning about 12:30 PM ET, on Monday, October 12th, 2020, DSL customers, in the area of First Colony, and areas near Route 5, close to Jamestown, in Williamsburg, were unable to connect to DSL. The telephone company has confirmed there is an outage, in that area, that is affecting DSL service. The most recent update suggests they are still investigating the cause…

10/12/2020 16:57 EDT NEED TECH TO INVESTIGATE TCP AND ABCU CARD IN ALARM 1 Alarm On 1 OC3 Facility SHDSL

We are waiting for further updates.

October 13 2020, 4:20 PM – All customers, with one exception, who previously reported DSL trouble have reconnected. We are still waiting on an update from the telephone company.

October 15 2020, 1:30 PM – The telephone company reports the outage has cleared.