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[Resolved] Intermittent Email Interruptions, Slow Loading, & Timeouts

11:00 AM – Our email server provider has notified us of a technical issue that may affect some customers with widomaker.com or tni.net email addresses, in addition to customers using Hosted Email Pro Enhanced Email

We are investigating an issue affecting Webmail for customers on Cluster B. Users may experience the web page loading slowly or not at all.

More details and updates may be found at the below link/button…

Cluster B Webmail loading

8:00 PM – Our email server provider reports that the issue has been resolved and all services are operating properly…

All affected services (users) have been corrected and are now online. Our engineering team continues to work on ensuring the root cause is addressed and that preventative measures are in place for the future. Customers as of 23:08 UTC should now have full access to their inboxes.

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