Widomaker Internet Services | 11860 Fishing Point Drive | Newport News, VA 23606 | 757-253-7621 | helpdesk@widomaker.com
Widomaker and Internet related news or information

Delayed or Rejected Mail to widomaker.com Addresses on Oct 17 2017

Some customers may be experiencing incoming e-mail delays on 10/17/2017. Widomaker purchases spam filtering services, for widomaker.com (and tni.net) e-mail addresses, from a 3rd party spam filtering provider. All e-mail destined for a widomaker.com (or tni.net) address must pass through the spam filtering servers before it reaches Widomaker’s servers.

On 10/17/2017, this spam filtering provider informed us of an issue, with their spam filtering servers, that is causing incoming mail to be delayed, if it was sent to users with a widomaker.com (or tni.net) e-mail address. They are working to resolve the issue.

Update 3:40PM: It appears that the spam filtering provider took some steps, in an effort to resolve the issue, that, while well-intentioned, caused some pending messages to be rejected, and returned to the sender. In that case, the sender will need to resend any messages that were returned to them. The majority of the delayed messages, however, should be delivered within several hours. The underlying issues appear to have been resolved. Normal e-mail delivery, to and from the spam filtering servers, appears to have resumed.

    

Add this site to your Protopage

Search Google
Support the EFF!
Support the EFF
Please support the EFF. They fight for your digital rights, and the rights of smaller ISPs, like Widomaker.
Welcome
This site was setup to help communicate with customers on Widomaker services and network outages/upgrades.
Archives