[updated 5/23] Plesk Web Hosting Server Changes to Begin Thursday 5/16
[update 5/23/2013] The migration process will be complete this evening (Thursday). One last sync of e-mail data from the old server to the new one is scheduled for this evening or early Friday morning. That will copy over any messages that happened to go to the old server address after the switch to the new server address was made. You may notice that messages you previously saw and/or deleted may reappear when this happens. Due to our efforts to not miss anything, that is unavoidable.
Additionally, for customers that have databases hosted on the Plesk hosting server, any changes made to MySQL databases on the old server, between early Thursday morning (5/16), when the migration began, and when the DNS was pointed to the new server (for most sites, between 5/21 & 5/22), may not be reflected on the new server. That was one of the reasons we suggested to not make any changes to the site during the migration process. If any of those changes are critical, we may be able to have our migration team retrieve database records from the old server (during that time frame), if necessary. However, we must be notified ASAP, in order for our migration team to be able to help because they are only available for a limited period of time.
[update 5/22/2013] The migration process is mostly done. The DNS switch was made on 5/21. The final steps will be completed on Wednesday (5/22). Anyone who controls their own DNS (instead of Widomaker) should contact us to get the new IP address.
[update 5/17/2013] The migration process is mostly done. The final steps will be completed on Monday (5/20) when the new server and IP address go live. Anyone who controls their own DNS (instead of Widomaker) should contact us to get the new IP address to start using on Monday.
[update 5/15/2013] The migration process has been scheduled to start early Thursday morning (12:00 AM) and last through noon on Friday. It’s possible that it could go though Saturday.
[update 4/30/2013] The migration process has been postponed and is being rescheduled for the week of, May 13th, 2013, It may last for several days. This date may change.
[update 4/19/2013] At this time we are planning to begin the migration on, or around, Monday, April 29th. It may last for several days. This date may change.
There are some upcoming changes that may affect Web Hosting customers who have a domain name hosted with Widomaker. Please pass this message along to your IT staff or Webmaster.
Beginning in the next couple of weeks, we will be migrating all web hosting accounts to a new, upgraded, server. We do not anticipate significant problems with this process. However, when moving from one server to another, sometime issues can arise.
An exact date that this process will begin will be posted on Widomaker’s web site (http://home.widomaker.com/) soon. At this time, we are planning on starting this process toward the end of April or the beginning of May.
Before this process begins, we suggest that you…
– make sure you have an up-to-date backup of your web site data including any databases
– make sure you have an up-to-date backup of any settings, such as a list of your e-mail accounts and/or custom DNS records
– if you had any unusual customizations made to your web hosting or DNS setup that was not done via the normal features of the Plesk Control Panel, please contact us regarding them
Once the migration date has arrived…
– avoid making changes to your web site or e-mail addresses
After the migration process has completed…
– Verify that all aspects of your web site, e-mail, mailing lists, password protected directories, etc., are working properly. If you notice any issues, notify us immediately so our migration team can investigate.