Update E-mail Settings in Microsoft Outlook 2010

Once the E-mail Migration of 2018 is complete, customers with an e-mail address that ends with @widomaker.com (or tni.net) will need to update the settings in their e-mail software. This article contains instructions for customers using the Microsoft Outlook 2010 (14.0) e-mail software, on their desktop, or laptop computer.

1. Open Microsoft Outlook to the main e-mail screen.
2. Click the FILE menu at the top-left of the Outlook window, as shown in the image, below…
   
3. Click INFO on the left side menu, as shown in the image, below…
   
4. Click the Account Settings square, then “Account Settings…” in the drop-down menu, as shown in the image, below…
   
5. Once the Account Settings (Email Accounts) window is displayed, select your e-mail account in the centermost window, then click the Change button, as shown in the image, below…
   
6. Once the Change Account (Internet E-mail Settings) window is open, edit the “User Name:” field. Previously, it only contained your username. Make sure that it contains your full e-mail address, instead of just the username, by adding “@widomaker.com” (without quote marks).
   
7. Make sure that the other settings match what is highlighted with green rectangles, in the image, below.
   • Incoming mail server: mail.widomaker.com
   • Outgoing mail server (SMTP): smtp.widomaker.com
   • User Name: Your full e-mail address (all lowercase letters)

   

8. Click More Settings in the bottom-right corner of the Change Account (POP Account Settings) window.
   
   • Click the Outgoing Server tab. Verify that “My outgoing server (SMTP) requires authentication” is checkmarked ☑ and “Use same settings as my incoming server” is selected.
     
   • Click the Advanced tab. Make sure that the settings match what is highlighted with green rectangles, in the image, below.
     • Server Port Numbers
       • Incoming server (POP3): 995
       • This server requires an encrypted connection (SSL/TLS): ☑ (checkmarked)
       • Outgoing server (SMTP): 587
       • Use the following type of encrypted connection: Auto or STARTTLS
   • Click OK.
     
9. Click NEXT.
   
10. Outlook will test the settings. Once the test has finished, click CLOSE in the Test Account Settings window.
    
11. Click FINISH.
    
12. Click CLOSE.
    
13. All done! Now test checking and sending mail to confirm Outlook is working properly. Sending yourself a test message is an easy way to test that the settings are correct and Outlook is working properly.