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[Fixed] DSL Outage – Williamsburg Area

[3:20pm] Around 1:15pm we started to get reports of no internet access. It seems that there was an accident around the Williamsburg Area Transit station that has caused this outage along with phone line troubles. At this time we have no ETR.

[4:52pm] Phone company repair has restored service to 80%.

[6:10pm] Some customers may still have problems. Est. time for repair is 6am Wed. due to a OC-192 Fiber-Cut around the Busch Gardens area. Techs are on-site and moving forward on repairs.

More info can be found on this outage via VaGazette Website.

[FIXED] DSL Outage in Denbigh, Newport News

Some users may be seeing slow internet speeds or not able to surf at all. The phone company is aware of this problem and are working to get it fixed as quick as possible.

Update 6/7/10 1:35pm: Phone company has a network switch problem that is effecting DSL and phone service. At this time there is no ETR. We will keep everyone posted.

Office Phones

If you are trying to call our office, the phones are currently down.  We have the phone company working on the issue.  You can also email us at helpdesk @ widomaker.com for a quicker response. Thank you for your patience and we apologize for the inconvenience.

UPDATE: 12:05pm – Phone company is reporting a possible Fiber cut in our office park. Crews are on-site working on the problem.

UPDATE: 12:50pm – Fiber cut repaired and phone lines restored.

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