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Phone Lines 8/9/17

Due to a telephone company outage, our office phone lines are currently down.  As a result, you may not be able to reach our office by telephone.  Until this is resolved, please e-mail support any inquiries.

Update 11:30am:  The telephone company has estimated repairs will not be completed until after 1:00pm.

Update 12:00pm:  Phone service has been restored.

[Partially Resolved] Office Telephone Outage

Widomaker’s business telephone lines are experiencing intermittent trouble. This is frequently preventing us from making or receiving calls, or it causes call quality to be so poor that effective communication is not possible. Our telephone provider is aware of the issue and will, hopefully, have it resolved soon.

If you need to reach us during this time and your call is not answered, or if communication is difficult due to the poor call quality, please e-mail us, or leave a voice mail message, which we will return, during business hours.

Telephone Number Changes

There are a few changes that will be made to some of Widomaker’s telephone numbers during the next 30 days.

Widomaker’s main business number, 757-253-7621, will NOT be changing. Please continue to use, 757-253-7621, to reach us.

However, we have maintained several alternate numbers that will be depreciated, and may be discontinued/disconnected in the near future. Please make sure that you have our main business number, 757-253-7621, on file, in case you need to call our office.

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Storm related issues calling our office

July 11, 2013, 1:16PM
Today’s recent storm has caused some issues when trying to contact our office by telephone. Currently you can call our office but we will not be able to answer your call. You can leave a message but we will not be able to listen to your message until the storm related issues are resolved.

Please feel free to call and leave a message. We will try to return your call during business hours once the issues are resolved.

Also, feel free to e-mail us instead of calling.

All Widomaker Internet and web hosting services remain unaffected. Only calling our office by telephone is affected by today’s storm related issues.

Holiday Hours for Widomaker

Our Christmas / New Years Holiday Hours are as follows:

Christmas

Monday, December 24th: Office Closed – Phone Support 8am to 2pm

Tuesday, December 25th: Office Closed – No Phone Support Hours

Normal Office / Phone Support hours resume on Wednesday, December 26th.

New Years

Monday, December  31st: Office Closed – Phone Support 8am to 2pm

Tuesday, January 1st: Office Closed – No Phone Support Hours

Normal Office / Phone Support hours resume on Wednesday, January 2nd.

Office Phones

If you are trying to call our office, the phones are currently down.  We have the phone company working on the issue.  You can also email us at helpdesk @ widomaker.com for a quicker response. Thank you for your patience and we apologize for the inconvenience.

UPDATE: 12:05pm – Phone company is reporting a possible Fiber cut in our office park. Crews are on-site working on the problem.

UPDATE: 12:50pm – Fiber cut repaired and phone lines restored.

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