Due to a telephone company outage, our office phone lines are currently down. As a result, you may not be able to reach our office by telephone. Until this is resolved, please e-mail support any inquiries.
Update 11:30am: The telephone company has estimated repairs will not be completed until after 1:00pm.
Update 12:00pm: Phone service has been restored.
Our offices will soon be located at 11860 Fishing Point Dr in Newport News, VA. 23606. Just 2 blocks away from our current location. During the next couple of weeks, we will be moving our offices to the new location and our office will be closed for walk-in traffic. If you need to see us in person, please call the support lines at 757-253-7621 and we will assist you by setting up alternate means to be able to see us. Our support lines will remain open during their normal hours of 8am to 8pm Monday through Friday and 10am to 4pm on Saturday.
In observation of the Labor Day holiday weekend, our offices and support lines will be closed. We will reopen Tuesday, September 7th, at our normal 8am EST. All systems will remain monitored and any status updates can be found here, as well as by calling our support lines and listening to the automated message system greeting.
If you are trying to call our office, the phones are currently down. We have the phone company working on the issue. You can also email us at helpdesk @ widomaker.com for a quicker response. Thank you for your patience and we apologize for the inconvenience.
UPDATE: 12:05pm – Phone company is reporting a possible Fiber cut in our office park. Crews are on-site working on the problem.
UPDATE: 12:50pm – Fiber cut repaired and phone lines restored.