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Office Hours

September 3rd 2012 – Office Closed

In observation of the September 3rd Labor Day holiday, we will be closed on Monday, September 3rd, 2012.

Normal hours will resume on Tuesday, September 4th.

All systems will remain monitored and any status updates can be found here, as well as by calling our support lines and listening to the automated message system greeting.

We Are Moving!

Our offices will soon be located at 11860 Fishing Point Dr in Newport News, VA. 23606.  Just 2 blocks away from our current location.  During the next couple of weeks, we will be moving our offices to the new location and our office will be closed for walk-in traffic.  If you need to see us in person, please call the support lines at 757-253-7621 and we will assist you by setting up alternate means to be able to see us.  Our support lines will remain open during their normal hours of 8am to 8pm Monday through Friday and 10am to 4pm on Saturday.

Support / Office Closed Monday December 26th 2011

In observation of the Christmas Day holiday weekend, our hours of operation for our offices are as follows:

Friday December 23rd – Normal Support and Office Hours
Saturday December 24th
– Normal 10am – 2pm Phone Support – Office Closed
Sunday December 25th – Phone Support and Office Closed
Monday December 26th – Phone Support and Office Closed

Normal hours will resume on Tuesday December 27th.

All systems will remain monitored and any status updates can be found here, as well as by calling our support lines and listening to the automated message system greeting.

Support / Office Closed Monday July 4th 2011

In observation of the Independence Day holiday weekend, our hours of operation for our offices are as follows:

Saturday July 2nd – Normal 10am – 4pm Phone Support – Office Closed
Sunday July 3rd – Phone Support and Office Closed
Monday July 4th – Phone Support and Office Closed

Normal hours will resume on Tuesday July 5th.

All systems will remain monitored and any status updates can be found here, as well as by calling our support lines and listening to the automated message system greeting.

Support / Office Closed Saturday January 1st 2011

In observation of the New Years holiday weekend, our hours of operation for our offices are as follows:

Friday Phone Support Hours: 8am – 4pm (Office Closed)
Saturday Phone Support and Office will be CLOSED
Sunday Phone Support and Office will be CLOSED

Normal hours will resume on Monday January 3rd.

All systems will remain monitored and any status updates can be found here, as well as by calling our support lines and listening to the automated message system greeting.

Support / Office Closed Monday September 6th 2010

In observation of the Labor Day holiday weekend, our offices and support lines will be closed.  We will reopen Tuesday, September 7th, at our normal 8am EST.  All systems will remain monitored and any status updates can be found here, as well as by calling our support lines and listening to the automated message system greeting.

Support / Office Closed Memorial Day

In observation of the Memorial Day holiday, our offices and support lines will be closed.  We will reopen Tuesday, June 1, at our normal 8am EST.  All systems will remain monitored and any status updates can be found here, as well as by calling our support lines and listening to the automated message system greeting.

Office Phones

If you are trying to call our office, the phones are currently down.  We have the phone company working on the issue.  You can also email us for a quicker response. Thank you for your patience and we apologize for the inconvenience.

UPDATE: 12:05pm – Phone company is reporting a possible Fiber cut in our office park. Crews are on-site working on the problem.

UPDATE: 12:50pm – Fiber cut repaired and phone lines restored.

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