[Updates will be added to the bottom of this post]
Based on recent trouble reports, it appears there is a telephone company outage that is affecting most DSL Internet customers in the, Williamsburg, VA, area. The outage appears to have started around, 5:00PM, on Friday, May 11th, 2018.
Has your Internet speed suddenly become unusually slow? Have you asked your Internet provider to test your connection, but found no connection issues? One of the apps, on one of your devices (computers, smartphones, tablets, etc.), may be consuming all of your available Internet upload or download bandwidth.
(Updates added to the bottom of article)
DSL users may find that their Internet connection seems much slower once they have upgraded a computer to Windows 10, or purchased a new computer with Windows 10. This may be due to Windows 10 downloading updates
or sharing updates using what Microsoft calls Windows Update Delivery Optimization.
Friday July 10 2015
The telephone company has confirmed that, today (Friday, July 10th, 2015), there is an outage affecting a limited number of DSL Internet customers in the Williamsburg, VA, area.
There appears to be a telephone company outage, that started around 3:00pm, on Wednesday, July 8th, 2015, affecting DSL Internet customers in the Williamsburg, VA, area.
We have been informed that some Widomaker DSL subscribers have recently been contacted by Verizon and have been asked to switch their telephone service from the traditional telephone service (POTS) they have now to new fiber based service.
Switching your telephone service from traditional service to fiber based service will (among other things) prevent your Widomaker DSL service from working, and reduce the choices you have regarding Internet service providers.
We want to remind all Widomaker DSL subscribers that making ANY changes to their telephone service may cause a temporary, or permanent (depending on the type of change), interruption to their DSL Internet service.
If you are considering making any changes to your telephone service, we suggest that you contact us first to discuss it, so we can determine if it is likely to cause an interruption in your Widomaker DSL Internet service.
The telephone company has confirmed that there is a DSL outage in the areas along Route 5 by Governor’s Land, Two Rivers, and Chickahominy Riverfront Park, in Williamsburg, VA. The outage began on Friday, February 21, 2014, at 12:42PM ET, when the recent strong storm passed over the area, causing downed trees and power outages.
The telephone company is currently working to resolve the matter, and will update us as soon as they have completed repairs. At this time the telephone company has not provided an ETR (estimated time of repair).
Update 6:55PM ET:
Customers have been able to connect again beginning around 6:24PM ET.
As of, 2/6/2014, there is a Verizon outage affecting the telephone company DSLAM or Remote Terminal equipment that services DSL connections in the Busch Corporate Center and Kingsmill areas of Williamsburg, VA. Verizon is aware of the issue and is working to get it resolved. Verizon hasn’t provided an ETR (Estimated Time of Repair) at this time.
Update 2/7/2014 1:00PM:
Customers began connecting again around 8:00AM. Per Verizon, the outage has just been cleared. They’ve advised to have end users powercycle their modem and re-test the connection. Customers who still have trouble should contact us immediately.
For Widomaker customers, an Amazon Prime membership is a great addition to your Widomaker “Standard” or “Premium” DSL package*. Using Amazon Prime over your Widomaker DSL, or other “unlimited” broadband Internet connection, provides you with the following benefits…
- Instantly watch over 40,000 movies and TV episodes with titles for everyone
- Borrow books from the Kindle Owners’ Lending Library
- Get unlimited FREE two-day shipping with no minimum order size
* “Basic” DSL customers may contact Widomaker to upgrade their DSL package to “Standard” or “Premium” DSL for faster connection speeds that will work best with Video streaming services like Amazon Prime.