Widomaker Weblog

Widomaker and Internet related news or information

[Updated 4/7/16] Avoid Tech Support Scams

[Update 4/7/2016] On April 5 2016, the Federal Trade Commission (FTC) released an alert on tech-support themed telephone scams.

This is a reminder to avoid falling for Tech Support Scams.

Tech Support Scams, typically, involve someone cold calling a potential victim, saying they are with a trusted organization or company, such as Microsoft or Windows, and warning that their computer is malfunctioning or infected with a dangerous virus. Then the caller (scammer) offers to help by having the victim download software, or remotely connecting to the victim’s computer, to fix the problem.

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Holiday Hours 2015

Christmas

Thursday, December 24th: 8:30 am to 12:30 pm

Friday, December 25th: Closed

Normal Office / Phone Support hours resume on Saturday, December 26th.

New Year’s

Thursday, December  31st: 8:30 am to 12:30 pm

Friday, January 1st: Closed

Normal Phone Support hours resume on Saturday, January 2nd.

**Office visits are by appointment only.  Please call ahead if you need to come in.

All systems will remain monitored and any status updates can be found here, as well as by calling our support line (757-253-7621) and listening to the automated message. – See more at: http://weblog.widomaker.com

Thanksgiving Hours

Offices and Phone Support will be Closed for Thanksgiving Day – November 26, 2015

Phone Support will resume normal hours on Friday November 27, 2015

The office will remain closed throughout Thanksgiving Weekend.  This means no office appointments, testing, programming or shipping of equipment.  We apologize for the inconvenience.
Office operations will resume normally on Monday November 30, 2015.

All servers and systems will remain monitored throughout the holiday weekend.  Any service outages will be posted here, Facebook, Twitter and on the automated phone system when calling in.

Reduced Hours, Sept 9 – 11, 2015

Our offices and phone support will be closing early, at 2:00PM, Wednesday through Friday, September 9th through the 11th.  If prompted, please leave a message on our voicemail. We will return your call on the next business day during normal hours.

Telephone Outage Monday Aug 24 2015

Due to a telephone company outage, on Monday, August 24th, 2015, in the area of our Newport News office, we are unable to answer telephone calls. The telephone company is working on the problem and has estimated it will be resolved around 1:30PM.

Wednesday, August 19th, 2015

Our offices will be closing early on, Wednesday, August 19th, 2015, at 4:00PM.  If prompted, please leave a message on our voicemail, then we will return your call the next business day during normal hours.

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