Widomaker Internet Services | 11860 Fishing Point Drive | Newport News, VA 23606 | 757-253-7621 | helpdesk@widomaker.com

Widomaker Weblog Mirror

Widomaker and Internet related news or information

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[Resolved] Office Phone Line Outage 9/26/2018

9/26/2018 4:00pm – Due to a telephone company outage, in our area, the telephone lines at Widomaker’s office are not working. Until the telephone company resolves the telephone service outage, please contact us by e-mail, or by dialing a temporary alternate number of 757-369-9438.

9/27/2018 11:00am – The telephone lines have started working again.

[Resolved] DSL Outage in Williamsburg Area on 9/24/2018

[Updates will be added to the bottom of this post]

9/24/2018 4:00 PM – Verizon has confirmed that there is an outage affecting some DSL customers in the, Williamsburg, VA, area. The outage appears to have started around 1:30PM ET on, Monday, September 24th, 2018. Verizon has not provided an ETR (Estimated Time of Resolution), at this time, and we are waiting for an update. We appreciate your patience.

9/25/2018 10:00 AM – Affected customers have been able to reconnect, beginning late last night, and early this morning. We’re still waiting for confirmation from Verizon that the outage has been cleared. Affected customers may have to power off, and back on, their modem and router equipment, in order to reconnect.

9/26/2018 – We haven’t received any official word from Verizon that the outage has cleared, but we are assuming it has, because all affected customers have been able to reconnect as of the morning of 9/25.

[Completed!] Current Status of the E-mail Migration of 2018

(Updates will be added to the bottom of this post)

We are still making progress, and getting closer to completing the previously announced e-mail migration.

We will use this weblog (blog) post, here, to communicate the status of the migration, as progress is made. Once the migration is complete, we will post that information, here, and rename the title of this post to indicate the migration is complete. The migration IS NOT complete until we have made that announcement, here. Do not make any changes to your e-mail settings until we have announced that the migration is complete.

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What to Do *Before* the Upcoming E-mail Migration

Upcoming E-mail Server Migration

We are planning to perform the, previously announced, upcoming e-mail migration of 2018, the first week of September. We are tentatively planning on, Tuesday, September 4th, 2018, with Wednesday as an alternate date. Please review the original announcement for important details.

The most important detail to be aware of is the Username format change. After the migration is complete (not before), you will need to update the Username setting in your e-mail software to use the new format. Previously, the Username, for e-mail, was the first part of your e-mail address, before the “@” sign. After the migration is complete, the Username specified in your e-mail settings must include “@widomaker.com” (without quote marks).

For example, in the past, if your e-mail address was example@widomaker.com, your Username was “example“. After the migration is complete, the Username would be “example@widomaker.com“.

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[Updated] New E-mail Server Migration Schedule

We are working on a tentative schedule for the upcoming e-mail server migration.

We are planning to perform the migration sometime during the first week of, September, 2018. We are tentatively planning on, Tuesday, September 4th, 2018, with Wednesday as an alternate date. We will confirm the exact date and time, in the near future. Please stay tuned to Widomaker announcements by regularly visiting one, or more, of the following:

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