Note: The most recent updates on the issues, described below, will be added to the bottom of this post.
There is, as of 12/9/2016, a known issue affecting some Dial-up Internet access users. This issue only affects Dial-up users. All other services, including Broadband DSL, are unaffected. Our dial-up carrier partner has provided the following update:
At approximately 7:00PM ET, on May 4th 2016, one of Widomaker’s servers (wilma.widomaker.com) stopped responding. A ticket has been opened with the server provider and they are investigating. We hope they will resolve the issue quickly and restore service.
Shortly after noon, on Saturday, April 30th, 2016, one of Widomaker’s servers (wilma.widomaker.com) became unavailable. The server hosting provider has acknowledged an issue with the hypervisor running that server. The server hosting provider has opened a ticket and is working to resolve the problem.
Apparently there was significant file system corruption following the previous Unscheduled Emergency Maintenance for wilma.widomaker.com, Friday, March 18 2016, 8:00 PM EDT.
This issue only effects users with an e-mail address that ends with @widomaker.com (or @tni.net).
Due to a drive failure, one of our servers, wilma.widomaker.com, will be shutdown for approximately 15 to 25 minutes, starting around 8:00PM ET, today, March 18th, 2016. During that time, some services, provided by that server, will be unavailable.
One of our servers (wilma.widomaker.com) will be migrated to a new platform. This will require shutting down the server for a brief time…
Friday July 10 2015
The telephone company has confirmed that, today (Friday, July 10th, 2015), there is an outage affecting a limited number of DSL Internet customers in the Williamsburg, VA, area.
There appears to be a telephone company outage, that started around 3:00pm, on Wednesday, July 8th, 2015, affecting DSL Internet customers in the Williamsburg, VA, area.
We have been informed by our data center, and server provider, that they will be performing maintenance on the nodes that several of our servers are using. This will require them to shut down several of our servers for a brief time.
Early this morning the Plesk6 virtual hosting server appeared to be under heavy load & responding slowly. We opened a trouble ticket with our data center and server provider to investigate.
The Plesk6 server was up and running properly again before 10:00am.
Our provider believes the underlying cause is hardware related. They have scheduled a service window tonight (10/1/2014), and early tomorrow morning (10/2/2014), during off peak hours, to migrate the Plesk6 server to different hardware. The migration is scheduled to start after midnight, tonight.
The server will be unavailable during the migration to new hardware. Because of the large amount of data that needs to be transferred, the migration may take several hours.