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Monthly Archives: August 2012

September 3rd 2012 – Office Closed

In observation of the September 3rd Labor Day holiday, we will be closed on Monday, September 3rd, 2012.

Normal hours will resume on Tuesday, September 4th.

All systems will remain monitored and any status updates can be found here, as well as by calling our support lines and listening to the automated message system greeting.

[Fixed] Intermittent DSL issue on 8/17/2012

As of the morning of, Friday, August, 17th 2012, there is a known issue effecting aDSL customers in the area. Effected customers may experience intermittent connectivity.

We have reported the problem to the telephone company and Network technicians are working on the problem now. We hope it will be resolved quickly.

We apologize for the inconvenience and thank you for your patience.

Updates will be provided via our automated telephone system by calling 757-253-7621 (option 2), on our weblog, or on our members website located at http://home.widomaker.com/

Update 10:46am: The phone company has reported that, after replacing some equipment, the problem has been resolved around 9:00am.

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