Widomaker Internet Services | 11860 Fishing Point Drive | Newport News, VA 23606 | 757-253-7621 | helpdesk@widomaker.com
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Monthly Archives: December 2011

[Fixed] Downtown Williamsburg DSL outage 12/29/11

Some DSL customers in the downtown Williamsburg, VA, area began to experience an outage starting around 4:12 PM today (Dec. 29, 2011). We have reported this outage to the phone company and are working with them to resolve the problem as soon as possible. At this time they have not provided an ETR (Estimated Time of Repair/Resolution). We will keep this page and our telephone system message updated with details and updates as we receive them. We apologize for any inconvenience.

Update 7:00 PM:
Customers reported being able to connect again around 6:00 PM. The outage appears to be resolved.

Support / Office Closed Monday January 2nd 2012

In observation of the New Years Day holiday weekend, our hours of operation for our offices are as follows:

Friday December 30th – Normal Support and Office Hours
Saturday December 31st
– Phone Support 10am – 2pm | Office Closed
Sunday January 1st – Phone Support and Office Closed
Monday January 2nd – Phone Support and Office Closed

Normal hours will resume on Tuesday January 3rd.

All systems will remain monitored and any status updates can be found here, as well as by calling our support lines and listening to the automated message system greeting.

Support / Office Closed Monday December 26th 2011

In observation of the Christmas Day holiday weekend, our hours of operation for our offices are as follows:

Friday December 23rd – Normal Support and Office Hours
Saturday December 24th
– Normal 10am – 2pm Phone Support – Office Closed
Sunday December 25th – Phone Support and Office Closed
Monday December 26th – Phone Support and Office Closed

Normal hours will resume on Tuesday December 27th.

All systems will remain monitored and any status updates can be found here, as well as by calling our support lines and listening to the automated message system greeting.

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