If your email program keeps prompting you for your username and password, or you get a failure notice. Be sure that your POP3 Username is just the first part of your email address.
Email: email@example.com or firstname.lastname@example.org
Account Name/Username: johndoe (Be sure to drop the @email@example.com)
How To Check:
-Outlook Express: Tools/Accounts/Mail Tab/Properties/Servers Tab (Check Account Name)
-Outlook: Tools/E-Mail Accounts/View or Change existing email account/Next/Change (Check User Name)
-Eudora: Tools/Options/Getting Started (Check Login Name)
-Thunderbird: Tools/Account Settings/Server Settings (Check User Name)
If you still need help, please feel free to contact us at 757-253-7621.