In observation of the Independence Day holiday weekend, our hours of operation for our offices are as follows:
Saturday July 2nd – Normal 10am – 4pm Phone Support – Office Closed
Sunday July 3rd – Phone Support and Office Closed
Monday July 4th – Phone Support and Office Closed
Normal hours will resume on Tuesday July 5th.
All systems will remain monitored and any status updates can be found here, as well as by calling our support lines and listening to the automated message system greeting.
If your email program keeps prompting you for your username and password, or you get a failure notice. Be sure that your POP3 Username is just the first part of your email address.
Email: email@example.com or firstname.lastname@example.org
Account Name/Username: johndoe (Be sure to drop the @email@example.com)
How To Check:
-Outlook Express: Tools/Accounts/Mail Tab/Properties/Servers Tab (Check Account Name)
-Outlook: Tools/E-Mail Accounts/View or Change existing email account/Next/Change (Check User Name)
-Eudora: Tools/Options/Getting Started (Check Login Name)
-Thunderbird: Tools/Account Settings/Server Settings (Check User Name)
If you still need help, please feel free to contact us at 757-253-7621.